Please click here to apply through our internal career site Find Jobs - Elekta.
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don’t just build technology. We build hope for everyone dealing with Cancer.
As a Field Service Engineer, you will be responsible for the installation and servicing of all Elekta products within Ireland.
What you’ll do at Elekta
Would you like to be part of our driven global team, where we aim to attract and invite the best competences to Elekta? We are offering you an exciting opportunity to join our Order Fulfilment & Service Organization.
This is a home-based role with a requirement to travel throughout Ireland as required and as directed by the Irish Regional Service Manager.
Engineers are informed by the office in UK or the appropriate Regional Service Manager which work needs to be undertaken, engineers are then expected to work under their own initiative to complete the tasks appointed, if necessary, problems or issues are escalated to the office in UK.
Activities include planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers and telephone support either from the office in UK or from a remote location. Jobs can either be completed within 1 day or may require the engineer to be away from home for several days at a time. There is a need for occasional travel to sites outside of Ireland.
Responsibilities
To have excellent knowledge and proven skills in electronics, mechanics, pc’s , & servers networking, high vacuum, high/low voltage & current, diagnostic equipment and a general knowledge of all engineering disciplines.
To be able to fault find and repair at board level & below.
To be able to manage own workload.
To be highly motivated, dynamic, have good leadership skills & be a good problem solver.
To have a strong customer focus and have excellent customer service skills.
To ensure that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied. .
To complete the administration requirements of the role in accordance with the quality system in a timely and accurate manner.
To be prepared to work as required at times and locations dictated by the needs of the customer and Elekta.
To provide feedback to the Service Manager any problems, solutions or opportunities which may need to be communicated to other parties.
To carry out without supervision corrective maintenance within acceptable timescales prompting escalation of the problem if required and maintaining ownership of problem until customer is satisfied.
What you bring
Minimum HNC or equivalent is a related engineering discipline.
Completion of all relevant Elekta technical training courses up to 3rd line.
Competent with relevant IT technology including Windows OS, Microsoft Office applications, networking. Excellent interpersonal and communication skills.
Experience in a service environment.
Proven ability to manage one’s own environment and complete the tasks deployed to them.
Demonstrable drive and commitment to Elekta and the tasks in hand. Clean Driving License.
Why should you join Elekta?
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.
Overview of some of our benefits for United Kingdom are as below.
Ireland
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Private Employee Pension Contribution Package
Cycle to work scheme
Life Assurance
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and resumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Sarkar, nidhi.sarkar@elekta.com .
We are an equal opportunity employer
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.
About Elekta
Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.
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