Sales, Executive Director for Financial Services

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Sales, Executive Director for Financial Services for our Customer Experience (CX) unit, to help us grow our business and close new deals in the EMEA region. You will position and sell our CX SaaS solutions, which allow our customers to design and manage great omnichannel experiences, through real-time Journey Orchestration.

We are looking for a Sales, Executive Director for Financial Services who will:

• You will report to the VP Sales to contribute toward help us grow our business and close new deals in the EMEA/CALA region.

• You will demonstrate thought leadership in the creation of effective sales strategies that will overcome objections and successfully secure significant customer investments in CSG SaaS products and solutions.

• Share with customers unique insights about the Financial Services industry and how our products can help them compete in the marketplace to deliver impactful ROI.

• You will develop relationships and advocates across the FS Industry and target customer organization, that can assist with building consensus on our solutions, on behalf of CSG.

• You will create and manage sales opportunities within new accounts and work with internal resources and business partners to close new deals.

• You will track economic and Financial Services industry trends as well as competitive threats and understand their implications on CSG’s target markets and existing customer base.

• Lead the sales process to include the following activities:

1. Management of pursuit team including internal stakeholders, subject matter experts and third-party partners.

2. Development, writing and delivery of sales proposals from initial inquiries and RFXs through the final negotiation of a commercial agreement.

3. Creation, presentation, and sales of a complete value proposition for CSG solutions.

4. Negotiation of pricing and contractual terms.

Is this opportunity right for you? You should have:

• Bachelor's degree in a related field, or equivalent experience.

• Proficiency in English in a business environment. Spanish, French and other languages would be a plus.

• At least 15+ years of formal sales experience within CSG’s target markets, selling SaaS products to mid/large enterprises in FSS and Healthcare Industries.

• Experience working with external partners to develop joint value propositions for target accounts and segments.

• Experience identifying, qualifying, and prioritizing prospects with demonstrated results while leveraging SMEs to gain credibility with main prospects.

• Experience assessing a difficult or complex situation and quickly formulate the correct solution.

• Capability to negotiate complex sales deals.

• Motivated by the desire to achieve/exceed sales quotas, with a sales hunter mentality·

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

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