Home Health Operations Manager

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Graham Healthcare Group is seeking a Home Health Operations Manager who has excellent problem-solving abilities and plays a key role in ensuring clear and documented external resource management that supports the home health operations. The role is responsible to manage, track, and report on day-to-day activities of business processes to ensure timely and accurate completion of designated work to external partner relationships under the direction of the SVP Clinical Integration and Performance.

Home Health Operations Manager Responsibilities:

• Implements scalable processes using an integrated external partner to enhance clinical operations

• Analyzes home health operational volumes and coordinates with external partner for appropriate resource allocation 

• Coordinate the planning and implementation of global partner integration into home health operations, including assistance in preparing and maintaining checklist for pilot projects

• Facilitates setup for external partner provision or deprovision of system and tool access to assure timely completion of job tasks within HCHB, SHP, Medbridge, and other required Graham associated tools. 

• Establishes the playbook of job aids and standard operating procedures by collaborating with Subject Matter Experts (SMEs) when needed to promote clear working requirements that meet Graham’s operational needs

• Manages day to day operations by serving as a liaison between external partner and home health sponsors

• Conducts training for new or changed processes

• Using approved training references, leads to ensure external partners have a clear understanding of expected performance

• Uploads and manages reference library of resources timely to Graham hosted Share-point site for partner

• Proactively communicates to both internal and external key stakeholders that promote continuous alignment of expectations

Home Health Operations Manager Requirements:

• Relevant home health or clinical operational project management experience

• Must possess competency and time driven methods in managing multiple tasks, prioritizing, and finishing complex projects

• Must be willing to flex schedule to interact with global partners

• Impactful written and verbal communication skills; ability to set clear project direction, develop presentations and key deliverables, escalate risks, and influence key stakeholders inclusive of internal leadership

Home Health Operations Manager Experience:

• Bachelor’s degree required in Healthcare Administration, Business, or Clinical related field

• Minimum of 5 years of experience required in home health or clinical setting

• Project Management certification preferred

• Relevant experience with focus on process performance improvement initiatives and change management highly recommended

Join Graham Healthcare Group and enjoy the following benefits:

• Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 

• Supplemental Benefits:  Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 

• Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day. 

• Retirement:  Save for your future with our company offered 401k plan and pension.

• Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 

 Benefits may vary based on your employment status. 

NOTICE:

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer