Field Team Lead Rare Disease

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

The Field Team Lead Rare Disease is responsible for developing and overseeing all field activities in the assigned markets. This position staffs and directs a team of field colleagues across Europe (Senior MSL & Key Account Manager Rare Disease) and provides leadership towards the achievement of qualitative and quantitative client brand plan tactics and objectives in close collaboration with other client roles. The role is expected to act as a role model in scientific knowledge, business acumen and ethical behavior, whilst continuously developing the team performance and skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Coach, mentor, educate and develop direct team members to enhance individual skills and elevate overall team performance.
• Maintain required technical and scientific expertise of his/her direct reports to respond accurately to all questions regarding product and therapeutic area issues from customers.
• Supports strategic plans in close collaboration with Country Management and Client to ensure seamless delivery of the agreed SOW.
• Effectively plan and conduct regular business updates with members of the entire cross-functional team, and upper management.
• Coordinate in-field activities to achieve results as agreed upon KOL-relationship/& strategic plans.
• Build trusted customer relationships with the team, based on a substantiated understanding of the customers’ needs, high scientific disease knowledge, ethical and compliant behavior to establish client’s leadership in respective disease area. Maximize cross-functional collaboration to execute against the strategic imperatives whilst driving patient access to medicine.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Responsible for and oversee their respective department.
• Supporting in the selection of new hires for their assigned teams and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions in accordance with EVERSANA policies and in collaboration with HR and direct management.

EXPECTATIONS OF THE JOB:

• Travel (70-80%)
• Conduct regular co-visits: Each team member should be worked with on a quarterly base.
• Field Contact Reports should be completed within 48 hours of encounter.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Scientific Master Degree required.
• Experience and/or Training: Significant track record in a medical or sales leadership role in biopharmaceuticals Cross- Europe preferred. Experience: from relevant drug launch(es) in a highly specialized care setting and with evolving therapeutic standards
• Licenses/Certificates: valid driving license.
• Technology/Equipment: Proficient in Microsoft Suite (Word, Power Point, Excel and Outlook).
• Good understanding of CRM: including reporting creation and analysis (BI).
• Extraordinary Communication Skills: Ability to convey messages in a structured and clear manner while remaining ready to listen and to ensure clear understanding, as well as the capability to listen carefully to grant an understanding of their partner’s situation and needs.
• Ability of collaborative and influential leadership: Ability to achieve buy-in from direct reports. Effective collaboration in a matrix structure
• Client Determination: Committed to a client-first approach while considering employee, HCP and patient interests.
• Accountability: Ability to make decisions within the set framework and accept full responsibility for their outcome.
• Presentation Skills: Ability to present in front of clients, HCPs, and employees in a crisp and on-the-point manner.
• Language: German and English

​​​​​​​PREFERRED QUALIFICATIONS:

• Rare disease experience
• Proven leadership experience in medical and or commercial field teams
• Medical affairs in rare diseases preferred
• Collaboration in a matrix organization
• Business acumen in biopharmaceutical industry
• Cross-European medical affairs knowledge ideally in rare disease
• Additional European languages would be an advantage

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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