Req #: 242798
Department: UW MEDICINE IT SERVICES
Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/
Job Location Detail:
Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle
Posting Date: 01/17/2025
Closing Info: Open Until Filled
Salary: $11,250 - $12,558 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position,
click here.
UW MEDICINE IT SERVICES
has an outstanding job opportunity for an
IT Services Change Management Manager
position.
PLEASE NOTE: This is a fully-benefited, temporary position expected to last 12 months.
WORK SCHEDULE
- 100% FTE – 40 hours per week
- Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 – 16:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
- 100% remote opportunity
- Values-based work environment
- Active departmental Equity, Diversity, and Inclusion Committee
- 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
- 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES
- Designing, developing, and implementing effective change management strategies that drive adoption, minimize resistance, and ensure project outcomes align with UW Medicine’s goals
- Facilitating user readiness, aligning leadership, and integrating strategic communication to support enterprise-wide technology and process changesThe IT Services Change Management Manager’s primary focus will be leading the ServiceNow Asset implementation project (hardware and software assets), a cornerstone initiative for modernizing IT service delivery across UW Medicine, as part of a broader portfolio of projects needing change management expertise. This role will oversee all change management activities related to the ServiceNow Asset rollout, ensuring successful adoption and sustained use of the platform to meet organizational objectives. REQUIREMENTS
- Bachelor’s degree in Business or Health Administration or related field or equivalent education and/or experience.
- 8+ years of experience to include:
- 8+ years of experience in organizational change management, strategic communications, or organizational development roles
- 3+ years of experience delivering change management solutions within healthcare, preferably in academic medical centers or health IT environments
- Demonstrated success partnering with Project Management teams and Project Managers to integrate change management into enterprise project delivery
- Strong understanding of project methodologies, including Agile, Scrum, and Waterfall frameworks
- Exceptional communication, facilitation, and presentation skills, with experience engaging diverse stakeholders in complex healthcare and IT environments
- Proficiency in tools like MS Office Suite (PowerPoint, Excel, Visio, Word, and Project)
- Familiarity with change management tools or IT collaboration platforms is a plus ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs)
Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
