Benefits, Debt and Money Advisor

Job Title: Benefits, Debt and Money Advisor

Region: Homebased covering Dorset, Hampshire and the Isle of Wight

Contract: Permanent, Full Time, 35 hours per week

Salary: £29,458 to £30,249 per annum (inclusive of £1,000pa market supplement)

Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice?

We are enhancing and increasing resource across this vital service to ensure that we continue to meet the needs of our beneficiaries.

As a Benefits, Debt and Money Advisor you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties. This includes offering legal guidance and tailored options through face-to-face, telephone, and email interactions. You will also work to maximise income by identifying benefit entitlements and encouraging the take-up of appropriate benefits. Additionally, you will deliver specialist-level welfare benefits casework, including preparing written submissions and representing beneficiaries at appeal tribunals.

The role is homebased with occasional travel required throughout Dorset, Hampshire and the Isle of Wight. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in London, is required. We do cover travel expenses.

Living within the Dorset, Hampshire or the Isle of Wight area or in commutable distance is essential in being able to undertake this role.

This position is also subject to pre-employment checks including an Enhanced DBS check.

Why join us?

Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:

• Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
• Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees. Our services can change people’s lives.
• Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
• Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.