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Customer Data Steward

Remote:

Full Remote

Work from:

Ukraine

Offer summary

Qualifications:

Familiar with data sensitivity levels, Knowledgeable about contractual obligations, Experienced in privacy standards like GDPR, HIPAA, and CCPA, Strong communication skills in English.

Key responsabilities:

Develop and support Customer Data Governance framework
Monitor data processing activities for compliance

SoftServe XLarge https://www.softserveinc.com

10001 Employees

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Job description

WE ARE

SoftServe is a dynamic digital authority that partners with Fortune 500 companies and leading enterprises, delivering cutting-edge solutions from idea to realization. Our global team of SoftServians innovates with speed and precision, driving transformations in the USA, Europe, APAC, and LatAm since 1993.

At SoftServe, the Customer Data Governance team expertly designs, supports, and operates a robust Customer Data Governance framework. This dedicated team ensures seamless execution across corporate functions and delivery units, upholding stringent data processing compliance standards to safeguard and optimize our customer data integrity.

IF YOU ARE

Familiar with data sensitivity levels and their application within the organization
Knowledgeable about contractual obligations and skilled in interpreting standard contract clauses
Experienced in transferring and documenting the contract assessment process to ensure compliance with customer data protection requirements
Aware of control management and its role in covering security requirements
Familiar with maintaining records of data processing activities and assisting with data inventories
Experienced in privacy standards like GDPR, HIPAA, and CCPA, and proficient in transforming these into actionable data policies
Strong in cooperating with delivery teams to support data-related activities
Comfortable with participating in audits and supporting preparations for certifications and assessments
Capable of collaborating with cross-functional teams and effective as a communicator in English
Confident with cross-departmental coordination to enhance data governance (nice to have)

AND YOU WANT TO

Develop and support the implementation of the Customer Data Governance framework at both corporate and delivery levels
Monitor data processing activities to ensure compliance with privacy and security standards such as GDPR, HIPAA, and CCPA
Collaborate with cross-functional teams to manage customer data-related risks and ensure proper handling of contractual and regulatory obligations
Analyze customer contracts to assess obligations from both the customer’s and SoftServe’s perspectives
Cooperate with technical experts to evaluate controls and their coverage of contractual commitments at both corporate and delivery levels
Design and implement effective data management processes in collaboration with Data Governance leadership, corporate departments, and delivery teams
Prepare for, and support, internal and external audits along with certification processes
Enhance data management practices by assisting in the classification, registration, updating, transferring, archiving, and disposal of data

TOGETHER WE WILL

Implement and improve the Customer Data Governance framework to ensure compliance and efficiency at all organizational levels.
Strengthen customer data security and governance practices to meet regulatory and customer requirements.
Contribute to the preparation and successful completion of audits and certifications.
Work on challenging projects that provide opportunities for growth and innovation.

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe