Principal Product Manager - Services (Remote - Canada)

Summary

Millions of users rely on Yelp to research, contact, and hire local service professionals. With so much opportunity in the $1 trillion U.S. home services market, finding reliable service providers largely remains a cumbersome and offline process. Yelp is transforming this space.

Our team is at the forefront of simplifying how homeowners find and hire local service professionals. You’ll join an innovative, nimble, and fun team that blends the agility of a startup with the stability and resources of a successful public company. Your work will directly influence Yelp’s revenue and bottom line, giving you a unique opportunity to make a significant impact.

We are seeking an experienced Product Manager to reimagine how consumers and service professionals interact on Yelp. In this role, you will have the opportunity to take ownership of a key growth area for the company. You’ll collaborate with Engineers, Designers, Marketing teams, Business Operations, Data Scientists, and other Product Managers to deliver impactful solutions that drive meaningful results. Join our team to be a part of this exciting journey and help us shape the future of home services!

This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What You'll Do

• Define and drive the product vision and roadmap for how consumers hire service professionals on Yelp.
• Develop features across various stages: incubating and launching new 0 → 1 features, as well as scaling and honing existing ones.
• Listen to customer wants and needs, translate into product ideas, and prioritize product ideas based on business metrics impact and company revenue.
• Work closely with UI/UX Designers and Engineers to develop product features, stay on-top of execution, and deliver high quality, user-friendly product features.
• Run A/B experiments on new product features to inform product direction.
• Partner with the go-to-market team and stakeholders across the organization to launch and grow adoption for your products.
  
  

What It Takes To Succeed

• 8+ years of product management experience. Marketplace experience is a plus.
• Customer focus: you have a genuine passion for understanding our customers, deeply grasp their needs, and effectively translate their desires into tangible product features.
• Analytical: you succeed in developing industry-leading products that deliver significant business results, and you possess the business acumen and metrics-driven mindset to make informed product investment decisions.
• Cross-functional: you will work closely with our Engineering, Marketing, Design, Biz Ops, Data Science, Go-to-market teams and more. You drive your own projects while having a positive influence on the roadmap of various other teams.
• Problem solver: you excel at connecting the dots, making sense of data, and offering creative solutions to overcome obstacles and unblock the team. You thrive in ambiguity and lead the team to clarity.
• Communication: strong written and verbal communication skills, ability to communicate with many stakeholders across different parts of the organization. Ability to lead discussions around what to build and acquisition strategies, all backed with data and analysis.
• Excellent in execution: you make things happen.
  
  

What You'll Get

• Compensation range is $202,000-$289,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
• This opportunity has the option to be fully remote in all locations across Canada.
• You can find more information about Yelp's five star benefits here!
  
  

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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