Timetabling Administration Officer

Contract type: Full Time - Permanent

Location: Remote

Salary: Up to £25000 per annum

To work as part of the Central Timetabling Configuration team, to offer support to UKEU campuses with the preparation of Timetables in a variety of systems.

ABOUT THE ROLE

• Assist with the preparation of timetables to support ISCs in the UKEU network, using the various systems as required
• Assist with the processing of timetabling changes as required
• Maintain high standards of customer service to key stakeholders
• Preparation of robust timetables within expected SLAs to meet business goals and compliance requirements (Desirable/depending on experience)
• Collaborate with the Manager to review and analyse the use of timetabling systems and processes and implement changes to improve efficiency (Desirable/depending on experience)
• Collaborate with the Manager to ensure the appropriate planning and scheduling of inbound timetabling work, including liaising and negotiating with campus-based stakeholders to ensure needs can be met (Desirable/depending on experience)
• Assist with the identification of requirements to feed into system design and configuration (Desirable/depending on experience)
• Assist with testing of new systems and processes
• Assist with implementation duties as required, including training and coaching of new users
• ABOUT YOU
• Degree educated or equivalent experience (Desirable)
• Timetabling-related accreditation (Desirable)
• Previous experience in a Higher Education setting in UK (Desirable)
• Recent work in a customer support role (or similar) requiring sound system or process knowledge (Essential)
• Building effective working relationships (Essential)
• Delivery of large, complex timetables in an education setting (Desirable)
• Educational Timetabling or similar scheduling expertise (Desirable)

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.