Senior Claims Examiner, Commercial Property

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Job Summary

Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division on the Property Team as a Senior Claims Examiner.  In this role, the responsibilities include but not to actively manage and effectively oversee assigned caseload of claims within the Specialty Property lines of business (E&S and Retail).

Primary Responsibilities

Specific duties include but not limited to the below:

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement strategy to resolve matters of liability and damages of a particular case
• Maintain contact with the TPA claim staff, business line leader, underwriter, and defense counsel, program manager and broker
• Investigate claim and review the insureds' materials, pleadings, and other relevant documents
• Identify and review of each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze, and direct risk transfer, additional insured issues and contractual indemnity issues 
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves 
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management

Qualifications

• Bachelor’s degree required
• Ten to fifteen (10-15) years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing property claims process supporting commercial accounts
• Considerable working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property claims, property policy construction, ISO Commercial Property forms, and property insurance coverage evaluation/interpretation
• Strong Excel experience required
• Proper adjuster licensing in all applicable states
• Legal concepts and processes knowledge base
• Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Ability to take part in active strategic discussions
• Ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Willing and able to travel 10% 

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