We are looking for a Lead Professional of Concept Development that will work with leadership in Retail Concept and cross-functional teams to develop and execute the strategy for existing and new GC-unique retail concepts.
As our Lead, Concept Development, you will be responsible for driving and/or co-lead the internal, cross-functional, and internal-external work streams of 1-2 retail concepts at various stages of concept life cycle, as well as supporting on cross-concept initiatives as needed.
Concept ideation: Build and validate retail concept positioning through the compilation and analysis of market, consumer, business opportunity, corporate strategy, and store feasibility. Set up concept performance KPI across financial and operational metrics. Be the initiator and thought partner for key stakeholders to achieve an aligned direction of concept experience proposal across product, environment, and services.
Project Management: Serve as the lead PMO for concept direction development and pilot door execution process. Set up scope and coordinate timeline with key working team partners and ensure all proposals are signed off and key tasks are delivered at each critical gate. Lead pilot and critical scale doors’ learning agenda as well as training toolkit to frontline store athletes.
Concept playbook: Create robust tiering strategy for the concept(s) and partner with key functions to compile detailed playbook for this concept that meets the goal of profitability and scalability.
Store performance tracking: Maintain regular performance data analysis of concepts in-charge and keep records, insights and feedback of the concepts’ key doors at each seasonal gate. Evaluate implications to concept strategy to optimize the business opportunity.
Cross-concept Initiatives: support on tasks including (but not limited to) consumer trend and competitor database upkeep, market visit, cost tracking, and presentation prep for internal and external parties.
Bachelor’s degree or above with 8+ years of relevant work experience. Retail industry in-house or agency experience preferred.
Proficiency in English and Mandarin Chinese.
Proficiency in Microsoft Office and Keynote. Other software capability can be a plus.
Trustworthy team player that respects and recognizes the input from diverse groups of people.
Agile with shifts in organizational priority and project, and able to navigate ambiguity.
Strong attention to detail when handling projects with different levels of complexity.
Proactive in building relationship with teammates and acquiring information.
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