Seasonal Program Leader Network Coordinator - Temporary

Position: Seasonal Program Leader Network Coordinator - Temporary

Reports to: Program Leader Network Manager

Department:  Global Navigator High School Study Abroad  

Location: U.S. based remote

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world. 

Why work with us:  

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Summary of Position:

CIEE is seeking a Seasonal Program Leader Network Coordinator who will play a critical role in ensuring the success of the Global Navigator High School Summer Abroad programs by assisting with recruiting, screening, hiring, and training exceptional candidates to become outstanding Program Leaders. The Coordinator will assist the team in organizing ongoing program development opportunities, seminars and events and offer other rewards to qualified individuals. Finally, this role will assist in administrative work related to Program Leader offer letters, onboarding tasks and training materials. 

Primary Responsibilities:

• Onboard qualified applicants for the Global Navigator Program Leader position by sending out offer letters and onboarding tasks; maintain contact and update the Program Leaders throughout hiring cycle; collaborate with Human Resources team to onboard them. 
• Ensure the integrity of participant data in the database. 
• Respond to questions in the shared inbox in a timely and professional manner to prepare Program Leaders for a successful summer.
• Assist with sending the schedule and updates via mail merge for the annual Program Leader training either in person or virtual, ensure the training completion both online and in-person.
• Maintain database of our active network of former Program Leaders, as well as the Program Leader referral portal.
• Work with Sales Team, Program Leaders, their networks and all other relevant stakeholders to promote the CIEE programs, boost enrollment and ensure consistent communication with all parties. 
• Use reports within Salesforce (CRM system) to manage Program Leader pipeline.
• Other duties and administrative tasks as assigned.

 Skills and Experience:

• Bachelors degree. 
• Two years of professional work experience in an administrative position or human resources is strongly preferred. 
• Must have the ability to plan for and manage multiple tasks and priorities simultaneously. 
• Ability to communicate with various audiences. 
• Strong administrative and organizational skills including high-level attention to detail required. 
• Must have strong interpersonal skills, be a team player and a self-starter who is able to exercise sound judgment to handle a variety of tasks. 
• Advanced experience working with Microsoft Word and Excel, Adobe Acrobat. 
• Knowledge of how to mail merge and experience with Salesforce is a plus. 

The ideal candidate will possess:

• A minimum of 3 years of relevant experience. 
• Readiness to grow and develop yourself, our client group, and our Company.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture.

 Location Requirements   

The position is available to applicants in Canada and the United States, except for applicants residing in:

• Washington (state)
• Colorado
• California 
• Jersey City, NJ

 Diversity Matters:

CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together.  Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.

Due to federal regulations a background and reference check will be conducted as a condition of employment.