UX Designer

Connect for Health has a great opportunity for a UX Designer.

Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a health insurance Marketplace. Since 2013, we’ve been helping individuals, families and small employers compare plans, apply for financial help and buy health insurance. As Colorado’s official health insurance marketplace, we are the only place to apply for financial help to lower the monthly cost of premiums. Customers can shop online; get help by phone or online chat from Customer Service Center representatives; and access expert help from a statewide network of certified Brokers and community-based Assisters. Our mission is to increase access, affordability, and choice for individuals and small employers purchasing health insurance in Colorado. For more information: ConnectforHealthCO.com.

Position Summary:

The role of the UX Designer encompasses the creation of compelling and user-centric experiences across our digital platforms. This includes tasks such as user research, crafting information architectures, and designing interfaces to ensure a seamless and engaging user journey. The ideal applicant will have a thorough understanding of product design, the ability to conduct user research, and experience with product analytics software. Furthermore, the candidate should be able to improve the user experience and partner with product teams to develop new features and user-facing enhancements.

Position Responsibilities:

• Create both low-fidelity wireframes and high-fidelity prototypes to visualize and communicate design concepts, iterating based on feedback.
• Design and define interactive experiences that align with user goals and business objectives.
• Conduct comprehensive user research through methods such as surveys, interviews, and usability testing to gain insights into user needs and behaviors.
• Develop clear and effective information architectures for digital products, ensuring optimal organization and accessibility of content.
• Advocate for user-centered design principles throughout the product development lifecycle, emphasizing the importance of a user-centric approach.
• Stay informed about industry trends and best practices, actively seeking opportunities to enhance design processes and methodologies.
•  Work collaboratively with cross-functional teams, including product owners, business analysts, and developers, ensuring alignment between design objectives and project goals.

• Colorado resident.
• Education and or training in Product Psychology, Human Interaction Computing, or Product Design preferred.
• 3+ years of experience in UX design, user research, or product design.
• Proficiency in UX design prototyping software and user testing tools. 
• Experience with Agile.
• Proficiency with product analytics software. 
• Excellent problem-solving skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to work well in a fast-paced, team-oriented environment.
• Passion for data and improving customer experience.
• Ability to maintain confidentiality of our system and highly sensitive information.

Work Environment:

• Currently working remotely.
• The Connect for Health Colorado office is in the North Tech Center area of Denver, near the intersection of I-25 and I-225.
• The work schedule may include some non-traditional hours, weekends, and evening events.
• Core office hours are typically 8am-5pm with some flexibility. 

Total Compensation:

Connect for Health Colorado offers a competitive benefits package. Employees are offered a robust benefits package and may elect from various offerings to tailor a package best suited to their individual needs. Connect for Health Colorado employees are eligible to participate in the organization’s 403(b) plan and are additionally provided with paid time off, short- and long-term disability, and life insurance.   The salary range for this position is $72,100 - $94,760.

To Apply: Please apply on our Career page at https://connectforhealthco.com/about-us/employment/.

Connect for Health Colorado is an equal opportunity employer (EOE). Connect for Health Colorado may, at its discretion, conduct a background check on any workforce member and/or require job candidates to successfully complete a background check as a condition of employment.

Application Deadline: This will be posted for a minimum of 30 days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.