Program Account Coordinator (BV Accounts)

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Program Account Coordinator responsible for the execution and maintenance of all aspects of program related projects. Projects include websites, marketing, and special projects. This role will be responsible for utilizing internal partnerships and external resources to ensure the successful implementation, maintenance, and financial success of each program's projects.

Responsibilities

• Assist in the management of the program to meet requirements outlined in the Business Requirement Docs and Contract
• Support multiple Program Managers and Account Executives with special client requests, events, and product orders
• Own and coordinate with the shared services teams, assignments and the following tasks:

- Engaging the Copy Writer

- Web tickets

- Customer Master docs completion and submission to AR

- Creating web templates

- Running and formatting standard reports

- Basic proofing/reviewing of online store

- Pricing checks for ERP match on online store

- Working with Merchandising Team to track inventory availability for new launch or refresh

- Create DOI specifics for review by Program Account Manager, and basic DOI testing

• Assist Program Manager with preparing content for internal and external program reviews on a monthly, quarterly, and annual basis

• High School Diploma or GED required
• 1+ years of customer service experience
• Outstanding verbal and written communication skills; detail oriented
• Proficient in the use of Microsoft Software applications such as Outlook, Word, and Excel
• Excellent time-management and organizational skills
• Positive, professional attitude and pleasant personality in all situations
• Discipline to work productively under minimal direct supervision
• Courage to take initiative, share ideas and suggest improvements
• Desire to succeed in a fast-paced, deadline driven environment
• Strong problem solving skills and ability to make decisions
• Analytical thinking to comprehend and utilize business reports
• Flexibility to work with a team, take on new responsibilities and work overtime when required
• Basic marketing, business math, and accounting knowledge
• Ability to effectively provide, receive, and respond positively to constructive feedback

Preferred Experience

• Associate’s degree strongly preferred
• Prior promotional products industry experience preferred

Compensation:  The estimated base hourly rate for this position is between $17 and $28 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. 

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).  

More About HALO:

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. 

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives. 
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. 
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. 

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.