Property Management Assistant

This is a remote position.

Mon - Fri 9 AM- 6 PM (CST) includes 1h unpaid break.

Job Description

Embark on an exciting career as a Property Manager Assistant in a fast-paced, client-focused environment. This role offers a unique opportunity to dive deep into the world of property management, handling a diverse range of responsibilities that will challenge and develop your skills. You’ll be at the forefront of our client’s operations, managing everything from tenant relations to property maintenance coordination. This position is perfect for someone who thrives in a dynamic setting, enjoys problem-solving, and has a passion for real estate and customer service. You’ll play a crucial role in our client’s growth and success, making a tangible impact on their business while advancing your career in property management.

Responsibilities

• Expertly manage tenant relationships, from initial screening to lease signing and beyond
  
• Coordinate property maintenance and repairs, ensuring prompt and efficient resolution of issues
  
• Handle rent collections and maintain accurate financial records
  
• Conduct thorough online application screenings and communicate professionally with prospective tenants
  
• Assist in the preparation and execution of property management agreements with owners
  
• Utilize cutting-edge property management software to streamline operations and maintain detailed records
  
• Provide exceptional customer service, addressing tenant inquiries and concerns promptly and professionally
  
• Initiate and manage the eviction process when necessary, ensuring compliance with local laws and regulations
  
• Conduct regular property inspections to maintain high standards of quality and tenant satisfaction
  
• Collaborate with team members to continuously improve processes and enhance overall service delivery
  

Requirements

• Proven experience in property management or real estate, particularly with long-term rentals
  
• Excellent communication skills in English, both written and verbal, with minimal accent
  
• Proficiency in using property management software and CRM systems
  
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively
  
• Customer service-oriented mindset with a professional and friendly demeanor
  
• Basic understanding of local rental laws and regulations
  
• Ability to work night shifts to align with US Central Time (9 AM to 6 PM CT)
  
• Adaptability to learn new software systems quickly
  
• Strong problem-solving skills and ability to work independently
  
• Attention to detail and commitment to maintaining accurate records
  
• Comfortable handling phone calls and providing excellent phone-based customer service
  

Requirements

• Proven experience in property management or real estate, particularly with long-term rentals