Role: Business Communications Specialist
Location: LATAM
Job type: Full time, Contractor, Remote
Why QS?
At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.
It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.
At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.
We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023) – recognition of the respect, trust and appreciation that drive our culture every day.
The Role:
- Communication Strategy: Design and execute a comprehensive digital communications strategy aligned with the company’s strategic objectives, continuously updating it to incorporate new projects and investments.
- Industry Expertise: Stay informed about trends in higher education, marketing methodologies, and best practices to ensure campaigns are relevant, effective, and impactful.
- Collaboration: Partner with sales, marketing, and product teams to align messaging, maintain consistency across touchpoints, and deliver a seamless customer experience.
- Process Optimization: Contribute to continuous improvement initiatives aimed at streamlining marketing processes, ensuring alignment with company goals and increasing efficiency.
- Content Development: Create and maintain a repository of marketing and sales collateral, including presentations, case studies, templates, brochures, one-pagers, whitepapers, e-books, and other assets, ensuring materials are aligned with brand messaging and company objectives.
- Content Creation and Distribution: Develop, review, and oversee the distribution of marketing materials while managing the design and creation of assets, such as audiovisual pieces and promotional materials.
- Digital Media Management: Maintain a consistent flow of publication and updates for 1Mentor by QS’s digital media channels, including the website, blog, and social media platforms, ensuring all content aligns with strategic priorities.
- Website Management: Ensure the company website is updated regularly with valuable content to engage and inform audiences effectively.
- Social Media Management: Oversee social media communications to promote the brand, engage with customers, and support key projects.
- Event Support: Assist in planning and organizing marketing events by creating promotional texts, titles, scripts, and other materials to drive engagement.
- Lead Management: Build, manage, and maintain lead and customer segment databases to support targeted marketing and sales outreach efforts.
- Performance Monitoring: Track and evaluate the brand’s performance and projects using defined measurement standards to assess goal achievement and results.
- Report Preparation: Prepare detailed reports and analytics as requested by management to provide insights into marketing performance.
Skills and Experience Required:
Candidates should possess relevant experience in a similar role or demonstrate an aptitude for the role. In addition, candidates should be:
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- Professional experience in marketing, content development, or similar, preferably within the higher education sector, demonstrating an understanding of its unique challenges and opportunities.
- Strong communication and interpersonal skills, with the ability to build rapport, collaborate effectively across teams, and align efforts with broader goals.
- Proficiency in both Spanish and English, ensuring clear and effective written and verbal communication in a bilingual environment.
- Experience with CRM platforms such as HubSpot and NetSuite, with the ability to use them effectively to support marketing, sales, and business development efforts.
- A degree in business, marketing, communications, or a related field, providing a strong foundation for the responsibilities of the role.
- Proactive approach with the ability to take initiative, make decisions autonomously, and drive projects forward independently.
- Attention to detail and organizational skills, ensuring efficiency, accuracy, and timeliness in managing administrative and operational tasks.
- Ability to work independently and manage time effectively, prioritizing resources and tasks to meet deadlines and company objectives.
- Demonstrated understanding of team goals and the ability to align individual contributions toward achieving them.
So, who are we and what do we do?
QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.
We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.
Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.
Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.
With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?
We take investing in our people very seriously.
Outside of the standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- A focus on welfare which is led by our global wellness team, with mental health first aiders globally
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
Like what you’ve heard? Great, apply now!
As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.
Equal opportunities
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
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