Job details
Location: Birmingham, Watford
Capability: KPMG Business Services
Experience Level: Manager
Type: Full Time
Service Line: OEH
Contract type: Permanent
Job Description
Employee Relations Manager
Base Location: Birmingham or Watford with flexibility to travel
The KPMG People Advisory function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as an ER Manager?
As an Employee Relations Manager, you will play a vital role in providing business-focused and best practice HR support to a designated area of the business, with a primary expertise in Employee Relations. Your responsibilities may also extend across the broader People function and various advisory areas. Reporting to the Head of People Advisory Services, you will act as the key contact point for all HR matters for People Leaders & HR Colleagues in your business area, taking a leadership role in driving excellence in Employee relations cases and activities of varying complexity. Your credibility as a commercial business advisor will be essential, and you will work collaboratively with HR Business Partners and the wider PAS team to ensure seamless and first-class HR service delivery.
What will you be doing?
- Proactively build strong and enduring relationships with key stakeholders, including clients in the business, HR Business Partner teams, and Centres of Excellence (CoEs).
- Assist in up-skilling performance managers, People Leaders, Business Partners, and People Advisors in HR matters.
- Resolve straightforward and complex people issues with a focus on commercially pragmatic outcomes, escalating as necessary.
- Support People Leaders with HR policy and process implementation, such as Intelligent Working requests and relocations.
- Advise on disciplinary, grievance, and performance issues, including exam training failures.
- Leadership of large-scale ER Programmes including Redundancy and TUPE
- Demonstrate advanced knowledge of absence management, providing advice to performance managers, People Leaders, and partners on dealing with long-term or persistent absences, including OH referrals. Coach performance managers and People Leaders on return-to-work conversations.
- Coach immediate direct reports and less experienced colleagues and new joiners on key policies, processes, and approaches, providing guidance as needed.
- Proactively share knowledge and experience across the team, promoting a team player mindset.
What will you need to do it?
- Demonstrable experience in Employee Relations, preferably within a fast-moving and responsive HR team.
- Ability to progress alongside the Firm and adapt to rapidly evolving HR practices.
- Have a high level of competency in applying employment law, staying updated with changes and legal advancements.
Skills we’d love to see/Amazing Extras:
- CIPD or CIPD Part Qualified but this is by no means essential.
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Find out more:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
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Why KPMG Business Services at KPMG?
Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm’s brand and reputation.
