Job Description
The Consultant will fill a critical role as a technical super-user and assist with the design,
configuration, testing, deployment of the software and documenting the software development life
cycle as well as end-user documentation.
Responsibilities
- Assist in solution build and configuration of the individual Unit4 ERP software modules.
- Prepare the procedures for users to follow during testing, document test results.
- Provide support to end-users and super-users after go-live
- Develop end-user training guides and training materials.
- Assist with developing data migration strategy and conduct system integration from
legacy systems.
- Update Business Requirement-Solution Documents based on the current state of the
implementation, documenting “As Is” and “To Be” business processes to identify best
practices and provide recommendation to customer’s specific operational needs.
- Act as the primary functional resource for report writing, gathering/documenting
functional requirements into specification documents, and providing effective
communication channel between customer and technical consultants and other
implementation team members.
- Ensure the customer support systems are administered efficiently, escalating issues in
an appropriate and timely manner both internally and with the ERP platform vendor.
Job Description
- Assist in maintaining the project plan, including timelines, task breakdown structure and
competing priorities for the organization’s information needs.
- Maintain issue log for the project.
Education
▪ Bachelor’s degree with required minimum 3-5 years in systems implementation or related
experience within a non-profit organization
Experience
▪ Knowledge of Unit4 ERP is preferred.
▪ Knowledge (experience with) of at least one ERP platform that is used by a non-profit
organization is required.
▪ The ideal candidate should have four (4) to six (6) years of experience working in a fast-paced
environment.
▪ Experience working with SQL/Relational Databases or equivalent is preferred.
Skill Requirements
▪ Demonstrated ability to learn and be trainable on the new software.
▪ Demonstrated ability to manage technical (software) issues and bring to resolution.
▪ Demonstrated ability to manage cross functional team without direct reporting structure.
▪ Must possess ability to implement process improvement ideas.
▪ Must be able to manage project tasks and issues efficiently and independently.
▪ Demonstrated experience with Microsoft Office (Outlook, Word, Excel, Access and Power
Point) Web-based research and information collection skills.
▪ Good command of the English language. Good verbal and written communication skills.
Ability to proofread, edit and prepare routine written communication. Ability to respond in a clear and concise manner to requests and questions.
▪ Strong organization, planning, and problem-solving skills
▪ Strong self-management skills. Ability to set well-defined and realistic goals; monitor
progress and achieve results; manage own time and deal with stress effectively; manage
multiple tasks and projects.
▪ Ability to plan work in accordance with general direction.
▪ Strong results orientation, i.e., the ability to work at a fast pace and meet critical deadlines.
▪ Attention to detail and accuracy. Thorough when performing work and conscientious about
attending to detail.
▪ Commitment to the delivery of excellent customer service; work and communicate with
end-users to satisfy their expectations. Committed to quality service.
About Us
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
