Sales Engineer

Job title: Sales Engineer

Location: Spain (Madrid) - Remote

Type of Role: Contingent worker, Full Time

Who We Are

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, demonstrate your strong lateral thinking abilities whilst working in a fast-paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team.

What we are looking for

You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem-solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. Pre-Sales Engineers are responsible for satisfying the needs of new and existing customers in an effort to maximize their experience with SOTI products. This includes, providing technical support, revenue generation in add-on sales and professional service training and following up on support cases as needed. This position demands that one maintains a high level of customer service through all interactions as a SOTI representative.

What You'll Do

• Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken and caring persona as an effective representative of SOTI

• Conduct onsite and remote demonstrations of SOTI products

• Provide pre-sales technical support to prospective customers

• Analyze SOTI's market segment and generate recommendations for product roadmaps

• Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues

• Provide email and telephone based pre and post sales, technical support for our software products

Experience You'll Bring

• Excellent written and verbal communication skills

• Solid understanding of computer networking principles (Firewalls, Network Protocols, Subnetting, etc.)

• Knowledge of mobile computing platforms (Android, iOS and Windows Mobile)

• Vertical market expertise within the carrier market

• Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives

• Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset

• Knowledge of Active Directory, certificates, CRM solutions is an asset

• Experience with databases, Microsoft SQL server, MY SQL, Oracle is an asset

• Experience with containerization and virtualization is an asset

*Please note that this is a contingent position

*Successful applicants will undergo a background check

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.

We offer careers with #EndlessPossibilities.

What are you waiting for? Apply today: https://www.soti.net/careers

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