Director of Strategic Accounts

What you will do:

• Maintain and grow client relationships; interact and meet with executive sponsors and key stakeholders to understand their business and strategic plans allowing Horizontal to add value and support their business by providing relevant staffing services
• Establish and communicate business plans with senior leadership to define and drive strategies to grow revenue, maximize profitability and customer satisfaction
• Partner with market account management teams to expand market share and local relationships
• Collaborate with delivery and recruiting teams to develop recruitment and delivery strategies that improve speed, quality, and overall efficiency
• Primary point of contact for account issue escalation and resolution
• Participate in quarterly and annual business reviews that maintain and improve client experience
• Plays an integral role in developing the account growth strategy and tactical execution
• Identify opportunities for new revenue streams within existing clients
• Clearly articulate Horizontal’s capabilities and value proposition through client meetings, RFPs, and presentations
• Attends industry conferences and professional associations to enhance overall knowledge of industries and industry-related initiatives

Requirements

• At least 10 years of sales or business development experience within the staffing industry
• Previous large account management experience and a track record of growing large complex enterprise clients
• Exceptional communication and presentation skills
• A commitment to customer service and the ability to exceed client expectations
• An ability to collaborate cross functionally with internal team members and leadership
• Advanced technical skills and previous experience utilizing Bullhorn or related CRM and applicant tracking systems
• The ability to analyze financial and front office data to create and drive sales and delivery strategies

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources