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Roadside Responder

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Qualified mechanic or auto electrician, Unrestricted QLD Driver’s Licence.

Key responsabilities:

  • Provide roadside diagnostics and assistance
  • Deliver customer service and mechanical advice

Club Assist logo
Club Assist Large https://www.clubassist.com.au/
501 - 1000 Employees
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Job description

Bring energy to people in need: your opportunity to shine

In this role, you’ll be the hero of someone’s bad day. As the friendly face of Club Assist, you’ll provide professional, supportive roadside assistance to members and customers of local auto clubs on the Gold Coast. 

Backed by an excellent support network, you’ll:
provide diagnostics to vehicles at the roadside, and sell and install batteries, as required
give trusted and helpful mechanical advice to customers
deliver and promote our services, efficiently and professionally
work to our policies and processes, including ensuring your financial and
administrative records are kept up to date
work safely at all times, taking into account the health and safety of yourself and others.
ensure cleanliness and working order of all company vehicles and facilities,
tools, equipment and uniforms, and report any faults or damage.
If you’re an auto electrician or mechanic who’s great with customers and who enjoys being on the road, this role is for you!

Trusted hands: here’s who we’re looking for:
You’re highly trustworthy and reliable. You have a can-do attitude, and you
love getting the job done right
You’re a qualified mechanic, with a qualification in Mechanics or Auto Electrical
You hold an unrestricted QLD Driver’s Licence
You really care about helping people, and you’re confident in providing
excellent customer service
Ideally, you’ve got Battery and Auto Electrical or Automotive industry
knowledge
You’re available for weekend or evening work
You’re reliable, organised and punctual, and have great attention to detail
You’re committed to upholding our Health, Safety and Environment standards

Who are we and why should you apply?
Club Assist APAC are specialists in battery sourcing, storage and installation. We bring the car battery that journeys with you, then gets you safely home again. We support the energy systems that power companies, economies and careers. And increasingly, we’re developing sustainable tech that makes for a cleaner planet. Here, you matter.

You’ll work with good people who care. And you’ll be proud to get the job done better, by making improvements along the way. We’re accelerating towards an exciting future, led by progressive, people-focused leaders. That means new opportunities for our customers, our company and you. Help us make it happen.

We offer a range of benefits in this role, including:
5 weeks annual leave
A flexible rotating roster (day and afternoon shifts)
A take home operational vehicle, tools, equipment, all uniforms and PPE
Ongoing development, including training on the latest automotive
technologies
24/7 technical support, to help you bring your best

Want to succeed and be recognised by a company that truly cares?
We have an exciting future ahead. To get there, we need people who CAN, who DO and who CARE!

Next Steps
If you’re looking for a serious challenge in a culture of autonomy and flexibility, with a resilient and growing business, apply today! Please include your current resume and a short cover note relating to why you're interested and suitable for the role.

We are committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity. Club Assist is an Equal Opportunity Employer.

Appropriate pre-employment medical, drug & alcohol screen and criminal record checks are conducted for all positions.

Please note: You must have full Australian working rights to be considered for this role.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Reliability
  • Problem Solving
  • Punctuality

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