Family Facilitator - Health Care Quality Division - Full Time - Days - Population Health

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

The Family Facilitator works in close collaboration with the PA Office of Developmental Programs (ODP), PA Office of Medical Assistance Programs (OMAP), Managed Care Organizations (MCOs), healthcare organizations, PCCRC (Pediatric Complex Care Resource Center) staff, families, and community service providers to coordinate and ensure smooth transitions for children with medical complexities moving from hospitals or congregate care settings to home-based living. This role acts as a team lead adept at planning, coordinating, and executing safe discharge plans that address the unique needs of each child. This role also actively participates in supporting the diversion of child placement from community to congregate care settings.

Job Duties:

• Work closely with Health Care Systems, Managed Care Organizations (MCO), Department of Human Services (DHS) offices to accept referrals of children with medical complexities in need of permanency with a family or family like or community-based setting

• Facilitator partners with ODP and ensures that referrals to qualified Medically Complex Conditions providers have been submitted.

• Facilitator works with families and County Administrative Entity Offices for registration and waiver enrollment.

• Build relationships that engage patients, families, caregivers, and healthcare providers

• Organize meetings with the family and key members of the healthcare team to discuss discharge planning and share family’s vision.

• Conduct outreach to families, community health related/promotional organizations, hospital/facility social workers, and discharge planners regarding in-home services and options for family-based alternatives to institutional care

• Facilitator ensures that the family and child have the necessary in-home supports to ensure a sustainable/safe discharge.

• Facilitator collaborates with MCO Special Needs Unit case managers to ensure that the child has needed approvals for in home nursing, durable medical equipment, and home adaptations in place at time of discharge.

• Visit facilities and hospitals to meet children, families and
  discharge support team

• Act as a transitional coordinator until the child has permanency

• Provides information and facilitate linkages to community supports, services, providers, service coordinators and advocacy resources to families

• Facilitator will clearly document work performed.

• Facilitators will complete required data collection per OMAP provided templates

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

• Full benefits (health, dental and vision) starting on day one   

• Three medical plan choices, including an expanded network for out-of-area employees and dependents  

• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  

• Company-paid life insurance, short-term disability, and long-term disability coverage  

• 401(k) plan that includes automatic Geisinger contributions  

• Robust PTO plan in addition to six paid holidays and 32 hours of personal time per year 

• Up to $5,000 in tuition reimbursement per calendar year  

• MyHealth Rewards wellness program to improve your health while earning a financial incentive  

• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  

• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more 

• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance 

Education:

Bachelor's Degree-Social Work (Required), Master's Degree-Social Work (Preferred)

Experience:

Minimum of 5 years-Related work experience (Required)

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.