Job description

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role:

The primary role of the Territory Account Manager will be selling engineering simulation solutions to engineering managers and engineers related to the modeling and simulation of pipe flow analysis. The ideal candidate will have experience selling software, while having both business and engineering acumen. You will work with engineers in a variety of industries to provide them with software options that will help them simulate, analyze and build their hydraulic flow systems.

Responsibilities:

Grow recurring revenue and boost net retention for assigned area around the Northeast region of the US
Build and sustain a pipeline of opportunities adequate to manage a specific quota through partnership with internal marketing, supporting trade shows, association involvement and other outbound activity
Identify, track, and close opportunities for new business and upsell within an assigned territory and prospect base
Serve as a customer advocate with relevant internal teams, including marketing, support, engineering and development
Manage internal applications to support the business, including Salesforce and Outreach
Develop and execute engagement plans to maximize customer value
Nurture deep, trusted-advisor relationships with various roles, including executive level and decision makers and be the first point of contact for any escalation
Lead business process reviews with customers to uncover customer priorities and key business problems and match them against new features and products that may provide additional value to their businesses
Prime customer base for renewals in collaboration with Renewals Team
Keep track of customer progress on key projects and implementations and manage client expectations regarding the delivery of AFT and Chemstations products and services

Qualifications:

Bachelor's Degree
2-4 years of sales experience, selling B2B software solutions in the SMB and large enterprise customer base
Ability to synthesize complex issues and communicate clearly to clients and internal stakeholders
Proven ability to lead customers through large complex projects
Strong ability to understand technical concepts
Ability to travel up to 15% in a calendar year
Excellent written and verbal communication skills
Understanding of process manufacturing & distribution concepts in the Chemical and Food and Beverage industry is preferred
Experience selling Engineering related software (e.g., CAD software or engineering simulation) strongly desired. Experience selling simulation software applications considered a plus
Entrepreneurial attitude with the ability to function independently and be a self-starter