Territory Account Manager

About Us: 

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems. 

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.  

The Role:  

The primary role of the Territory Account Manager will be selling engineering simulation solutions to engineering managers and engineers related to the modeling and simulation of pipe flow analysis. The ideal candidate will have experience selling software, while having both business and engineering acumen. You will work with engineers in a variety of industries to provide them with software options that will help them simulate, analyze and build their hydraulic flow systems.  

Responsibilities:  

• Grow recurring revenue and boost net retention for assigned area around the Northeast region of the US 
• Build and sustain a pipeline of opportunities adequate to manage a specific quota through partnership with internal marketing, supporting trade shows, association involvement and other outbound activity 
• Identify, track, and close opportunities for new business and upsell within an assigned territory and prospect base 
• Serve as a customer advocate with relevant internal teams, including marketing, support, engineering and development 
• Manage internal applications to support the business, including Salesforce and Outreach 
• Develop and execute engagement plans to maximize customer value  
• Nurture deep, trusted-advisor relationships with various roles, including executive level and decision makers and be the first point of contact for any escalation  
• Lead business process reviews with customers to uncover customer priorities and key business problems and match them against new features and products that may provide additional value to their businesses   
• Prime customer base for renewals in collaboration with Renewals Team  
• Keep track of customer progress on key projects and implementations and manage client expectations regarding the delivery of AFT and Chemstations products and services  

Qualifications:  

• Bachelor's Degree 
• 2-4 years of sales experience, selling B2B software solutions in the SMB and large enterprise customer base 
• Ability to synthesize complex issues and communicate clearly to clients and internal stakeholders  
• Proven ability to lead customers through large complex projects  
• Strong ability to understand technical concepts  
• Ability to travel up to 15% in a calendar year  
• Excellent written and verbal communication skills  
• Understanding of process manufacturing & distribution concepts in the Chemical and Food and Beverage industry is preferred   
• Experience selling Engineering related software (e.g., CAD software or engineering simulation) strongly desired. Experience selling simulation software applications considered a plus 
• Entrepreneurial attitude with the ability to function independently and be a self-starter 

This is a fully remote role with a preference for the Northeast region of the United States.