Chief of Staff

Chief of Staff

FitXR is a fitness technology company at the forefront of XR, creating a movement for movement.

Founded in 2016 in a garden shed in the UK, FitXR is now one of the top-downloaded apps on the Meta Quest store, having raised nearly $30m from investors like Maveron, Hiro, and BoostVC.

We offer a diverse range of fitness studios, from boxing workouts with Olympian Nicola Adams to immersive Zumba dance classes. While nothing beats experiencing it firsthand, you can check out a trailer here.

FitXR is available on Meta Quest 2 & 3, with over a million downloads worldwide. We've been featured in Forbes, Empire, T3, Washington Post, Men's Health, GQ, and more. In 2022, FitXR ranked 6th in The Information’s 50 Most Promising Startups.

TLDR

As FitXR’s Chief of Staff, you’ll work side-by-side with our Founder CEO and Senior Leadership Team to drive strategic execution, crossfunctional alignment and operational excellence in the pursuit of our mission. This high-impact role will have you navigating ambiguity, influencing key decisions and ensuring the highest standards of accountability, collaboration and transparency. If you’re a problem solver ready to make a real difference in a mission-driven company at the top of its game, we’d love to hear from you. 

Where you’ll spend your time 

• Thought partner to the CEO: Act as our Founder’s right hand, offering insights, context and strategic advice on a variety of initiatives across the business.

• Operational excellence: Enable teams to deliver their best work through automations, tooling and optimised workflows, utilising the latest tech and best practices to operate as a high performing, lean team.

• Product operations: Own product operations and rituals to ensure product teams are aligned, unblocked and delivering value quickly, acting as an extension of our CEO / CPO.

• Crossfunctional leadership: Lead and coordinate critical projects across teams to drive progress, efficiency and accountability.

• Execution and leverage: Ensure executive decisions are carried out effectively, enabling the CEO and SLT to stay on top of key projects without being spread too thin.

• External relations: Interface with external partners, including board members and commercial partners.

• Change management and influencing: Drive cultural and operational change, acting as a powerful influencer who can inspire action and create lasting impact.

• Prioritisation and focus: Manage multiple completing priorities and ensure the right things are being tackled at the right time in a fast-moving and ambiguous environment. 

What we would love to see from you

• Operational expertise: A strong background in business and/or product operations, with experience enabling teams through operational efficiencies and technology.

• Startup experience: You’ve thrived in high growth, remote-first environments and understand the pace, challenges and excitement that come with it.

• Generalist with an operations focus: You have a broad skillset with an ops skew, skilled in strategy, execution and change management.

• Problem-solving mindset: You approach challenges head-on with a solutions-oriented mindset, focusing on moving the needle forward.

• Influencing and prioritisation: You ensure alignment across the business, keeping broader objectives in mind and enabling others to prioritise the most important work.

• Low ego, high EQ: You’re an empathetic collaborator who can work well with a variety of personalities and perspectives. You bring humility to the table and are always open to giving and receiving feedback at all levels.

• Commercially-minded and results-driven: You’re able to balance long-term vision with the immediate operational needs of the business, ruthlessly prioritising to ensure highest business impact across all areas.

• Thrives in ambiguity: You’re confident navigating complexity and uncertainty in fast-moving situations, seeing opportunity where others might see chaos.

What you’ll find at FitXR 

• 💪 Stronger Together - We work as a team and trust each other to bring our best effort every day. Collaboration is at the core of what we do. We value diverse perspectives, take ownership of our work, and are committed to learning and growing together.

• 🏋️‍♂️ Move What Matters  – We make bold plays to drive meaningful impact for our users. With conviction and commercial acumen, we embrace challenges, use data to make informed decisions, and always keep our community in focus.

• 🚀 Deliver Greatness  – We aim for excellence in everything we deliver. With a solutions mindset and a focus on continuous improvement, we take initiative to generate results and create exceptional experiences at every touchpoint.

• 🌠Remain Nimble – We adapt quickly to new opportunities and prioritize with intent. By challenging conventional thinking, pushing boundaries, and exploring new approaches, we deliver innovative outcomes efficiently and effectively.

Our mission is to make the world healthier with the most loved fitness product, a Movement for Movement. Building inclusive products starts with an inclusive team and her at FitXR, we celebrate and welcome diversity and inclusivity.

Logistics 

At FitXR, we are a remote-first company, embracing the flexibility to move quickly, stay focused, and adapt with ease. While remote work comes with its challenges, we prioritize collaboration and strong communication to ensure our team remains connected and effective.

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

• Initial Screen with Talent Team

• Hiring Manager / Technical Interview

• Collaborative Task

• Founder Interview

Some roles may involve additional stages, and the full process will be shared with you at screen stage

Benefits 

🌍 Fully remote working

🌴 Unlimited annual leave 

📈 Stock options - everyone is an owner 

🌱 £800 per annum learning budget and £400 home office setup budget 

🧘 £900 per annum wellbeing budget (Private Health Insurance available)

🤗 Annual company retreat & regular get togethers

💻 VR headset

👶 12 weeks full paid family leave