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Client Success Associate - PLCSA002

Remote:

Full Remote

Contract:

Full time

Work from:

Colombia

Offer summary

Qualifications:

Bachelor's degree in Business or Marketing, Experience in sales support or customer service, Familiarity with CRM software, Knowledge of sales processes.

Key responsabilities:

Support the sales team with administrative tasks
Assist in preparing sales presentations and proposals
Maintain and update customer records in CRM
Coordinate with customer success teams
Respond to customer inquiries
Help identify upselling opportunities

SAGAN Marketing & Advertising Small startup http://www.sagan.com.ar/

2 - 10 Employees

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Job description

Job Title: Client Sucess Associate
Location: Remote (Ability to work within specified time zones as needed)
Work Schedule: Flexible based on company needs, typically Monday to Friday.

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Job Overview

We are seeking a proactive Client Success Associate to support our sales team and enhance customer relationships. You will assist in managing client accounts and contribute to achieving sales targets.

Key Responsibilities

Support the sales team with administrative tasks and scheduling.
Assist in preparing sales presentations and proposals.
Maintain and update customer records in the CRM system.
Coordinate with customer success teams to ensure client satisfaction.
Respond to customer inquiries and provide product information.
Help identify opportunities for upselling or cross-selling.

Qualifications

Bachelors degree in Business, Marketing, or related field.
Experience in sales support or customer service roles.
Familiarity with CRM software and sales processes.

Skills

Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite.
Customer-oriented mindset.

Nice to Haves

Experience in B2B sales environments.
Knowledge of the company's industry.
Sales training or certifications.

About You

You are enthusiastic and customer-focused, with a talent for supporting sales initiatives. Your organizational skills keep the team running smoothly, and you enjoy building relationships with clients. You are motivated by contributing to team success and customer happiness.