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Jira Administrator at In All Media Inc

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Brazil, Colombia, Mexico

Offer summary

Qualifications:

5+ years of experience as a Jira Administrator, Strong knowledge of Jira configuration and workflows, Familiarity with integrating Jira with other systems, Jira Administration Certification.

Key responsabilities:

  • Administer and enhance Jira and Confluence
  • Build and update workflows as per business requirements

In All Media logo
In All Media http://www.inallmedia.com
1001 - 5000 Employees
About In All Media
In All Media is a trailblazing Nearshore Managed Service Provider, laser-focused on Team Augmentation for software development. We craft bespoke, highly specialized teams that effortlessly merge with our client's processes and culture, delivering unparalleled results. Our Austin headquarters anchors our global reach, with a diverse talent pool distributed across the Americas, Europe, and Asia. This allows us to execute our Nearshore model efficiently in all three regions. Since our inception, we have employed an agile, remote, and distributed model, allowing us to tap into the world's finest technical talent, regardless of location, adapting methodologies like SAFe to perfectly align with our client's needs. We source our exceptional talent from Coderfull, our exclusive community boasting over 5,000 rigorously vetted engineers. Our teams are formed and trained within this community, with specialized interest groups focusing on cutting-edge technologies making In All Media a true Community Lead Enterprise. Our Community teams have a proven track record of collaboration, in-depth knowledge of each other's strengths, and exceptional team dynamics. This synergy results in rapid onboarding, heightened productivity, and an unwavering commitment to success. Our teams embrace flexibility and benefit from a thriving community spirit, abundant career growth opportunities, and a stable compensation model. Our proprietary Community Management platform streamlines talent management, empowering them to efficiently handle daily work, career development, and administrative tasks. AI has captivated our community with its potential to revolutionize our industry so we are harnessing AI to augment, not replace, human skills investing heavily in AI tools, training, and partnerships, to increase our team’s productivity and guide our clients toward a future-ready AI adoption strategy. Experience the In All Media difference today.
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Job description

Position Overview:

As a Senior JIRA Administrator at Inallmedia, you will play a key role in supporting our client's strategic IT initiatives. You will be directly involved in maintaining and enhancing the Jira and Confluence platforms, ensuring that these tools meet the evolving needs of the organization. Your expertise will help optimize workflows, configure custom fields, create new projects, and integrate Jira with other systems. Additionally, this position offers the opportunity to gain hands-on experience in IT support tasks, allowing you to grow professionally within this area.

Key Responsibilities:

  1. Jira & Confluence Administration: Administer and enhance the platforms to meet the needs of various stakeholders.
  2. Workflow Management: Build and update workflows, aligning them with business requirements and improving efficiency.
  3. Project Setup & User Management: Configure and maintain Jira projects, manage users, and ensure the appropriate access levels for different teams.
  4. Integrations & Application Links: Configure and manage application links and integrations, troubleshooting any related issues.
  5. System Maintenance & Platform Optimization: Maintain the Jira database and operating systems, optimizing the platform for better performance and scalability.
  6. Upgrades & Security: Oversee and manage Jira upgrades, ensuring system stability, security, and the implementation of new features.
  7. Collaboration & Knowledge Sharing: Work closely with internal teams to understand their requirements and offer solutions, sharing best practices in Jira administration.
  8. IT Support Tasks: Learn new IT tasks, and develop expertise in this area.

Qualifications:

  • 5+ years of experience as a Jira Administrator with strong knowledge of Jira configuration, workflows, and automation.
  • Proven experience in Jira project setup, custom field configuration, and user/group management.
  • Familiarity with integrating Jira with other applications and systems, and troubleshooting related issues.
  • Strong understanding of Agile methodologies and project management best practices.
  • Jira Administration Certification.
  • Ability to maintain and optimize the Jira platform, including system maintenance and upgrades.
  • Desire to learn and grow in the IT support area.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Workflow ManagementJIRAAtlassian ConfluenceUser Environment ManagementComputer MaintenanceProject ManagementIntegral CalculusComputer UpgradesAgile MethodologyPersonal Security

Other Skills

  • Project Design
  • Collaboration
  • Problem Solving
Are you interested?

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