ServiceNow Dev (Job Ref. QYYV93R9)

Job details

Job Location: Remote (Anywhere Romania)

Effort Schedule: 8 Hours/Day (Flexible)

Business Hours: EET Timeframe

Language: English

Customers Background: (EU, WorldWide)

Client Facing Role: Yes

Project Team Size: +10 members

Methodology: Agile/Scrum

Travel Required: No

PROJECT REQUIREMENTS

• Work closely with the BAs and POs to understand and develop a new custom application that integrates ServiceNow Catalog with Google Cloud (GCP);
• Provide expertise on all technical initiatives related to the development of REST/SOAP interfaces between ServiceNow and other external integrations;
• Understand the large-scale thinking and approach needed for the success of the project, including Provisioning Systems, Authentications, APIs, Sync/Async, MasterData, etc.
• Provide expertise on risks and constraints related to Snow Upgrades;
• Provide expertise on integration with 3rd party enterprise software;
• Develop custom software solutions through scripting and software development;
• Deploy, test and document digital solutions;
• Deliver consulting services to install, configure, and integrate software products from ServiceNow;
• Participate in focus groups to analyse root cause and identify potential solutions for major incidents;
• Participate in code review sessions with other team members to identify potential issues or gaps for improvements;
• Advocate Snow Best Practice within the new development features and ongoing deployments;
• Create awareness about project sensitive technical constraints and share potential risk/quick-wins with project team;
• Share knowledge (technical and operational) to improve functional and technical usage of existing instances;
• Be a core member for instance upgrade and migrations;
• Modules of concern: ITSM, ITBM, CSM, HRSD, Discovery, SO, Notifications, 3rd Party Integration, App Engine;

Technical skills

• Clear understanding the development of Agile software as well as its advantages and disadvantages, to ensure its optimal implementation, plus has experience with tools to support Agile development;
• Knowledge of: Postman (API testing), ApiGee (API publishing and consumption), Jira and Confluence tools;
• Automatic and manual functional testing skills;
• Global vision and intuition to predict the impact of changes on the environment and to propose in advance the optimal solutions for correction and redevelopment if necessary;
• Clear understanding of modern software development process;

Soft skills

• Relevant experience interacting directly with project stakeholders and end users;
• A team player with a proven track record in supporting software change;
• Able to multi-task, working on several in-flight projects at any one time;
• Self-motivated, conscientious and focused on detail, with an ambition to deliver quality software solutions;
• A quick learner and able to understand the client's requirements as well as to ask all the necessary questions to disambiguate his request;
• Able to decode the clients request and to translate it from a technical language into a standard one;
• Self-confident and willing to facilitate workshops designed for the teams involved in the process and to conduct the meetings in an efficient way.