Remote Customer Service Representative - State Farm Agent Team Member | WFH

Job Overview

Join our innovative team as a Customer Service Representative at a reputable independent agency specializing in insurance and financial services. This is an exceptional opportunity for a customer-focused individual passionate about building relationships and providing outstanding service in a remote work environment.

Key Responsibilities

• Foster and sustain robust customer connections while delivering top-notch assistance.
• Guide customers through various insurance options with a needs-based, client-centered approach.
• Generate leads, manage follow-ups, schedule appointments, and discern customer requirements.
• Promote suitable products and services tailored to meet individual and enterprise needs.
  
  

Required Skills

• A genuine enthusiasm for helping others and marketing tailored products and services.
• Exceptional communication skills, encompassing written, verbal, and listening capabilities.
• Detail-oriented and proactive in problem-solving.
• Proficient in computer usage and eager to acquire new tools and functionalities.
• An effective collaborator who thrives in a dynamic team environment.
  
  

Qualifications

• A sincere commitment to assisting individuals in safeguarding what is most important.
• The ability to fulfill any applicable licensing and training prerequisites (support is available).
  
  

Career Growth Opportunities

This role presents avenues for professional advancement within our agency, making it an ideal position for those seeking to escalate their careers in the insurance and financial services sectors.

Company Culture and Values

Our agency champions a supportive, team-driven culture where collaboration and client satisfaction are paramount. We believe in nurturing a professional atmosphere that encourages connection and effective client engagement.

Compensation And Benefits

• Comprehensive benefits package, including 401K, health insurance, and paid time off (vacation, personal, and sick leave).
• Hourly compensation supplemented with commission and bonus opportunities.
• Flexible working hours along with remote work options available after six months.
• A hiring bonus to welcome new team members into our organization.
  
  

Next Steps

If you are driven to excel and envision yourself thriving in a role centered around client support, we invite you to apply today! Upon receiving your application, we will communicate the following steps in the interview process.

Employment Type: Full-Time