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Scheduler - Remote

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

High School Diploma, Valid driver's license and insurance, Two or more years of general office experience, Excellent customer service and communication skills.

Key responsabilities:

  • Coordinate In-Home support services
  • Assign DSPs to schedules and appointments
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Home Health Focus AI https://homehealthfocus.ai
2 - 10 Employees
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Job description

Our Company

AT Home Care & Hospice

Overview

Home Health Experience Preferred

Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!

Benefits Include The Following

  • Medical, dental and vision
  • Short- and long-term disability
  • Life insurance
  • Paid time off
  • 401(k) program
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Vendor discounts

Responsibilities

The Scheduler is responsible for effective service delivery to clients, guiding, and directing Direct Support Professional (DSP) schedules. TheScheduler will assist with the assignment of appropriate staff to clients, schedule client services, identify problem situations and assist inproblem solving to strive for optimum outcomes.

  • Coordinates In-Home support services between DSPs and persons served
  • Participate in staff meetings with Branch Manager and other staff
  • Communicate with Management regarding situations needing special attention, any change of client's condition/needs, and anysituation that may require disciplinary action of staff
  • Ensures DSPs complete all required training
  • Assists with providing training as necessary
  • Assigns DSPs to schedules and appointments in a timely manner
  • Monitors attendance and punctuality of DSPs for service appointments
  • Maintains data integrity for all assigned, including templates, valid authorizations, time and attendance
  • Assumes on-call responsibility, and in the absence of appropriate staffing, may provide client direct care
  • Ensures home care services are in compliance with agency philosophy, policies and procedures, and in accordance with stateand federal licensing laws & regulations
  • Ensures submission of proper timekeeping and paperwork
  • Other duties as assigned

Qualifications

  • Excellent customer service, communication, and problem solving skills
  • Must be able to function well under pressure, make decisions quickly and manage confidential information
  • High School Diploma
  • Valid driver's license and insurance
  • Two or more years of general office and computer experience
  • Solid experience working with the public, presenting a friendly, professional appearance while interacting with people

About Our Line Of Business

At AT Home Care & Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. As part of the Hiring Company family of brands, AT Home Care & Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about AT Home Care & Hospice, please visit www.athomecareandhospice.com. Follow us on Facebook.

Home Health Focus AI helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Scheduling
  • Decision Making
  • Time Management
  • Communication

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