Summary
Smart Communications changes the way companies engage with their customers, empowering business users to drive personalized communications with an organization’s customers.
Our innovative SaaS offering, The Conversation Cloud™ delivers new levels of personalization, context and compliance with the lowest cost of ownership in the CCM industry. The Smart Communications cloud platform leverages the latest and most contemporary technological approaches.
Smart Communications is looking for an experienced Sales Executive who will be responsible for selling into the Financial Services vertical, with an emphasis on Wealth and Asset Management. Quota attainment will be realized by creating a strong pipeline of direct business opportunities as well as identifying and cultivating business partners to drive revenue.
Candidates should be comfortable with complex SaaS sales and enterprise sales cycles. Working with senior business and technology contacts within customers, prospects and partners is required.
About Smart Communications
Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.
Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, data collection and forms transformation capabilities made possible by SmartIQTM and the trade documentation collaboration of SmartDXTM. To learn more, visit smartcommunications.com.
The responsibilities of the role include:
Delivering revenue, and developing and managing territory to:
- Exceed quota in annual SaaS targets, producing consistent quarter-by-quarter revenue through new business opportunities.
- Build an understanding and knowledge of Smart Communications’ competitive advantage within the sector and be fully confident presenting and demonstrating this to prospects and partners.
- Work with internal teams to develop new business opportunities through specific marketing activities including conferences, campaigns and seminars using extensive market knowledge and leveraging our partner network.
Demonstrating strong communication and collaborative working skills by being able to:
- Map and build senior level relationships across the sector and partner organizations. Partner effectively with internal teams, including pre-sales, business development, customer success, professional services, alliances, and support to ensure that prospects’ and customers’ needs are met.
- Ensure that Smart Communications remains ahead of the competition by sharing any competitive knowledge acquired.
Effectively managing the sales processes to drive maximum revenue, including:
- Manage the commercial & legal negotiation process in partnership with Smart Communications’ legal representatives.
- Manage all stages of the sales process to utilize Smart Communications’ resources in the most effective way.
- Maintain accurate account, contact and opportunity records in Salesforce.com on a weekly basis.
Be an active team member of the global Smart Communications team by:
- Participating in Smart Communications company initiatives.
- Familiarizing self and complying with company procedures.
- Always being an advocate for Smart Communications.
What we’re looking for:
- 4-year college degree
- 5-7 years’ experience in a direct selling environment
- Experience selling to Financial Services
- Constantly meet and exceed financial revenue targets with both hunting and farming sales skills
- Build and maintain a sales pipeline giving foundation to exceed fiscal revenue targets
- Preference for candidates with Customer Communications Management (CCM) experience.
- Preference for candidates in Central or Mountain Time Zones for territory coverage
We look for the following SMART values in everyone we hire at Smart Communications:
- Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
- Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
- Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
- Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
- Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!
What’s the deal?
We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.
In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health, dental and vision insurance, employer-funded health savings account, flexible spending plan, life and AD&D insurance, short and long term disability insurance, gym membership reimbursement, and 401K contribution, as well as 18 days’ holiday allowance plus an additional day off on your birthday!
This role is remote with occasional travel required.
So, if we interest you, please let us know by applying for this position and tell us all about yourself.
Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
To learn more about Smart Communications visit:
https://www.smartcommunications.com/