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Sales Support Manager

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Florida (USA), United States

Offer summary

Qualifications:

Bachelor's Degree, Minimum of 5 years experience in Administrative or Customer Service role, Salesforce.com experience required, CPQ experience preferred.

Key responsabilities:

Oversee sales support cycle and team
Prepare RFPs and client notices as needed

Envera Systems Security & Investigations SME http://www.enverasystems.com/

201 - 500 Employees

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Job description

The Sales Support Manager's role is to support the sales teams with lead assignment, as well as proposal and client agreement preparation in an on-going effort to increase overall sales productivity, which includes assisting in all sales and administrative activities essential for the growth of the company.

Duties And Responsibilities

Oversee sales support cycle and team while supporting growing sales teams
Final approval of proposals using CRM smart quoting tool and Excel-based IRR calculator
Final approval of agreements for accuracy, including preparation of addenda and DocuSign administration
Responsible for relationships with 3rd party financing companies
Management of insurance, licensing and preferred vendor requirements
Prepare RFPs as needed for more in-depth proposals
Prepare required client notices
Support sales reps with customer meetings (preparation and/or attendance may be required)
Communicate with potential clients on behalf of the sales team
Guide sales people in entering accurate forecasts in our CRM tool
Prepare weekly and monthly reports as needed for management team
Assist in preparation and revision of training materials for Sales & Sales Support teams
Collaborate with other teams on new sales and company-wide projects
Help ensure proper record keeping in CRM tool, maintaining accurate data for sales team
Perform special projects and other duties as assigned

Skills And Specifications

Detail-oriented, Problem solver, Numerate
Computer literate and proficient with Microsoft Office (especially Excel) and other Web-Based Programs
Salesforce.com experience required, CPQ experience preferred'
Ability to work independently and on a team
Positive attitude and adept as navigating diverse sales personalities
Well-built skills in organization, prioritization and time management
Ability to learn technical products
Familiarity with sales contracts and agreements
Ability to work in a fast-paced environment with changing priorities to meet project deadlines while maintaining a high degree of accuracy
Excellent written and verbal communication skills, as well as customer service skills

Education And Qualification