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Customer Success Manager - London - £115K + 20% Bonus

Remote: 
Full Remote
Salary: 
115 - 115K yearly
Work from: 
United Kingdom

Offer summary

Qualifications:

Experience in technology consultancy, Proven expertise in managing relationships, Strong account management experience, None.

Key responsabilities:

  • Manage relationships with senior client stakeholders
  • Identify improvement opportunities for clients
Tenth Revolution Group logo
Tenth Revolution Group Human Resources, Staffing & Recruiting Large https://www.tenthrevolution.com/
1001 - 5000 Employees
About Tenth Revolution Group
Tenth Revolution Group is the global leader in solving the technology skills gap by finding, training or deploying people, through our unique talent solutions. Technology has the power to transform businesses across every industry, in every corner of the world, but tech can’t work without talent. Up until now, attempts to address tech’s skills shortage have been fragmented; businesses are struggling to get access to the skills necessary not only to get ahead, but to survive in an increasingly tech-driven world. Tenth Revolution Group is the only business in the world that provides a unified tech talent pipeline through our portfolio of specialist technology brands. We’re dedicated to both creating and delivering the most sought-after talent in the world to enable our clients to fully leverage the power of the technology. We deliver, create, and enable tech talent, giving businesses access to the skills they need to digitally transform their operations and empowering people from all walks of life to build a rewarding career in tech. We are the Tech Talent Experts. Tenth Revolution Group brands: • Nigel Frank – The Microsoft Talent Specialists • Mason Frank – The Salesforce Talent Specialists • Nelson Frank – The ServiceNow Talent Specialists • Jefferson Frank – The AWS Talent Specialists • Anderson Frank – The NetSuite Talent Specialists • Washington Frank – The ERP Talent Specialists • FRG Tech – The Emerging Tech Talent Specialists • Revolent – The HTD and Reskilling Talent Specialists Join us on our incredible journey!
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Job description

Job Description

Customer Success Manager - London - £115K + 20% bonus

Nigel Frank International, is partnering with a leading consultancy, to assist on their search for Customer Success Manager. We are looking for a candidate that has experience building long-term relationships and driving success for enterprise clients. This role will join my clients dynamic team and help them to strengthen partnerships with their global clients.

This is your opportunity to work with a forward-thinking team dedicated to leveraging cutting-edge technology to transform businesses. You'll play a key role in shaping the success of global enterprises while advancing your career in a dynamic and supportive environment.

If you are interested in making a difference and thrive in a challenging yet rewarding role, this could be the right position for you.

This is a predominantly remote role, however, occasional travel to London is required.

Key Responsibilities

  • Manage and develop a 'trusted advisor' relationship with clients at Director / VP / CxO level
  • Develop and maintain an understanding of a client's overall business, future plans and potential needs
  • Provide a single point of contact for clients to ensure success across portfolios of complex delivery programmes/projects involving onshore, offshore, nearshore, and technology partner teams.
  • Identify improvement opportunities that harness the clients software engineering, data, AI, and digital transformation capabilities (including providing roadmap creation and consultancy)
  • Build and present commercial sales proposals, working closely with account management and sales teams, delivery units and pre-sales to demonstrate the clients perspective to the proposal

Required Skills

  • Experience working for a technology consultancy
  • Proven expertise in managing and nurturing relationships with senior stakeholders.
  • Strong experience in developing key accounts and strategic partnership.
  • Exceptional consultative sales skills, focusing on account growth and development.
  • Excellent communication, leadership, and cross-functional collaboration abilities.
  • Experience in the insurance industry or working with insurance tech (desirable)

How To Apply

Please send your CV and cover letter to j.nordbo@nigelfrank.com if you are interested in this position. You must hold full right to work in the UK to be considered for this role.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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