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SAAS Sales Support Specialist (Marketing - B2B) - Work from Home - NZ Client

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

2-3+ years in sales or customer service, Experience in media, advertising, or SaaS, Strong experience with CRM systems, Exceptional communication skills.

Key responsabilities:

  • Engage with small and medium-sized businesses
  • Promote self-service platform and drive revenue
Filta. logo
Filta. Scaleup http://www.filtaglobal.com
201 - 500 Employees
About Filta.
Filta offers Employer of Record services alongside recruitment services, enabling a holistic approach to international expansion and operational efficiency. By streamlining the remote hiring process and offering thorough education, empowerment, guidance, and support, we enable managers and employees to collaborate seamlessly and effectively. We can offer you a variety of different services to cater to wherever you are in your business lifecycle. Think of our services like LEGO blocks – flexible, buildable, and customizable. You can easily build offerings, tailoring the solution to your specific remote workforce needs. We give you the freedom to build and manage your remote team: your way. Filta Services: • FiltaEmploy Need an Employer of Record (EOR) to handle legal, HR, and compliance in 150+ countries? We manage payroll, benefits, and tax compliance so you can concentrate on managing your team your way. • FiltaRecruit When you need people locally or globally, we can help. We can help you find the right talent for you at home, or in countries such as the Philippines, Colombia, or Vietnam. • FiltaEquip Need the right computers for your team? We can help you source, buy, and lease equipment so you don't have to. • FiltaSpace Want your team to work in the same location? We help you source co-working spaces, dedicated desks, and office space to suit your needs. • FiltaSupport Need extra help? We offer 24/6 support with 15-minute SLAs for HR, compliance, purchasing, payroll, and IT helpdesk requests. Filta is proud to be: • Ranked among the Top 500 BPOs globally by Outsource Accelerator in 2024 • #4 BPO in Colombia • Top 10 New-Gen BPO in the Philippines • Host of the WORLD'S largest #Shopify Meetup in the Philippines, connecting over 1,000 retailers in-person and virtually Connect with us! Website: www.filtaglobal.com Email: hello@filtaglobal.com
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Job description

  • Join an integrated media company from New Zealand that has a growing team in the Philippines!
  • Your workstation is set up in a safe and secure location at home with stable and reliable internet, not less than 25 Mbps.
  • 6:00 AM - 3:00 PM, Monday to Friday, Philippines Time.
  • Salary: Php 45,000 -Php 50,000 per month.
 

Benefits 

  • Company provided equipment plus Internet Allowance.
  • HMO with one free dependent on day one.
  • 20 combined SL/VLs per year accrued from day one.
  • Government Mandated Benefits.
  • 13th Month Bonus.
 

About the Role

Reporting to a New Zealander manager, the SAAS Support Specialist will grow digital ad revenue through a self-service platform by engaging clients and driving platform adoption. Using the CRM, you’ll manage leads, collaborate with trade marketing on automation, and ensure sales align with commercial standards in partnership with the Head of Digital Commercial Strategy.


Key Responsibilities

  • Actively engage with small and medium-sized businesses (SMBs) and re-engage past advertisers to boost sales.
  • Promote the self-service platform to new and existing clients, driving digital revenue.
  • Work with the Head of Digital Commercial Strategy to align sales with company standards and goals.
  • Demonstrate the platform to clients, ensuring clear understanding of features and functionality.
  • Provide first-level support to platform users and coordinate for issue resolution.
  • Partner with the CRM team to manage lead pipelines and ensure follow-ups are tracked.
  • Keep detailed records in HubSpot, documenting all interactions and deals accurately.
  • Collaborate with the Trade Marketing team on lead nurturing through automation and outbound strategies.
  • Ensure marketing materials and platform updates align with brand and commercial objectives.
  • Report on sales performance, client adoption, and platform usage to stakeholders.
  • Identify trends and client needs, sharing insights with Product Managers and Ad Operations.
 

Experience & Software

  • 2-3+ years of experience in sales, telemarketing, or customer service, preferably in media, advertising, or a SaaS platform environment in a Western Environment.
  • A proven track record of meeting or exceeding revenue targets and contributing to team success.
  • Familiarity with digital advertising solutions, self-service platforms, and industry trends.
  • Ability to demo platforms confidently to clients with varying levels of digital expertise.
  • Strong experience working with CRM systems (HubSpot preferred) to manage leads and customer data.
  • Exceptional verbal and written communication skills, with the ability to clearly convey product benefits to clients and provide actionable feedback to internal teams.

What’s Next?

Ready to make a move? Hit Apply, attach your CV and share your story through our quick questionnaire.
 

As this is an urgent requirement, if you want to fast-track your application, complete your application online and connect with Ires Salandanan at Ires Salandanan | LinkedIn

Please note you must be a Filipino citizen and submit your application in English.

 


 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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