Global Product Specialist at PaySpace

The primary purpose of this role is to facilitate the successful execution of country-specific projects by conducting in-depth analysis of advisory packs, initiating clarifying discussions with advisors, and ensuring a comprehensive understanding of country-specific requirements. You will also be responsible for defining project requirements across various team pillars, identifying and assessing new system requirements, and escalating complex issues to the Lead for resolution.You will configure specifications, and coordinate tasks with Payroll Business Analyst and QA. Collaborate with in country Compliance team (BA/QA) and in country UAT to ensure product delivery is aligned with country specific requirements. Additionally, you will champion continuous skill enhancement within the team, keeping them updated on critical bug fixes, new system features, and advanced tools. Obtaining country build approvals, conducting post-deployment evaluations, and maintaining compliance and quality standards in project builds are also vital aspects of this role.

Duties and Responsibilities

Advisory Pack Analysis:

• Conduct a thorough analysis of the advisory packs or the Country Blueprint template provided by the advisors with the Payroll BA.
• Initiate meetings and workshops with advisors and Payroll BAs to seek clarification on their requirements from a legislative compliance point of view.
• Ensure a comprehensive understanding of country-specific requirements by examining advisory packs and schedule meetings with the Lead , Payroll BAs and advisory members to evaluate the complexity of country rollouts and gain clarity on both product and legislative requirements. The primary aim is to gain insights into the build process and address any concerns or identify system gaps.

Functional and Legislative Build Requirements Definition:

• Characterize and define Functional build requirements and legislative build requirements with Payroll BA and identify teams for delivery, including Calc, Reports, Integrations, and Nextgen
• Collaborate with various development teams and product owners to breakdown further the delivery requirements and determine estimations and timelines.
• Identify any new system requirements and assess their complexity and escalate to the product delivery team (Development)

Bureau Configuration:

• Collaborate closely with the Payroll Product Specialist and generate specifications and development tickets for legislative, main/core calculations and Nextgen functional requirements.
• Coordinate with the Payroll Business Analyst (BA) to assign specific tasks requiring specifications and development tickets.

Continuous Skill Enhancement:

• Ensure the team remains updated on bug fixes, new system features, and advanced tools to enhance their proficiency.
• Educate in country maintenance team to be self-sufficient on country build requirements from a functional and legislative compliance perspective.

Country Build approval:

• Collaborate with in country Compliance team (BA/QA) and in country UAT to ensure product delivery is aligned with country specific requirements and address and escalate non-compliance issues for resolution with relevant development teams.

Post Go-Live Evaluation:

• Arrange post-deployment meetings with the in-country teams to assess the stability and performance of the newly implemented country-specific solutions.

Compliance and Quality Assurance:

• Collaborate closely with Payroll Business Analysts (BA) and Quality Assurance (QA) resources to guarantee that project builds adhere to legislative compliance standards.

Project Management:

• Compiles detailed functional project delivery plan for country specific roll out for the Product Specialist Lead to convert into final project plan
• Manage task delivery and to identify any delays or amendments that need to be made and communicate to Product Specialist Lead if deadlines may be impacted
• Keep Product Specialist Lead informed throughout the project lifecycle to ensure all new and existing country specific project requirements are thoroughly discussed, enabling the timely and budget-conscious delivery of projects.

Identification of New System Requirements:

• Determine the necessity of developing country specific new and complex system/product requirements and escalate to Product Specialist Lead to streamline system requirements, toolsets, and best practices for product rollouts.
• Collaborate with Product delivery manager and project manager to ensure all project requirements are discussed throughout the projects lifecycle to ensure delivery of projects on time and within budget.

Document country build configurations:

• Document country build configurations and setups implemented by PaySpace in the form of training materials to ensure continuous in-country maintenance after the go live date.

Experience

• 3 to 5 years of experience actively involved in PaySpace payroll configuration.
  

Qualifications

• Payroll Qualification

Skills

• Ability to Analyse and interpret and to question information received from Advisory
• Experience in bureau configuration:
• Experience with Java Script calculations
• Components and formulas
• Categories
• Special components
• Tax codes
• Tax year details
• Config Settings
• Table builder Configuration/Payroll Funds
• Sub codes
• Custom Fields and forms
  
• Intermediate Excel Skills (lookups, formulas, concatenating)
• Ability to communicate across all levels
• Time management
• Leadership and people management skills
• Experience in creating reports in a predefined tool
• Basic Project management skills (understanding for execution of project deliverables)Critical decision-making skills
• Ability to translate functional requirements into detailed technical specifications with specific reference to legislative functional compliance and product functionality for technical teams to develop.