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Online Community Manager

Remote:

Full Remote

Contract:

Full time

Work from:

Philippines

Offer summary

Qualifications:

Bachelor's degree in Marketing, Communications or related field preferred, Minimum of two years experience in social media communication management, Excellent written and verbal communication skills, Advanced knowledge of social media platforms.

Key responsabilities:

Evaluate content distribution channels based on trends
Develop strategy for blog distribution across platforms
Grow Facebook community groups for company/clients
Manage online communities via communication campaigns
Engage with online communities responding to inquiries
Build relationships with customers and industry professionals
Organize events to build community and brand awareness

Phoenix Support Services Inc.

11 - 50 Employees

See all jobs

Job description

This is a remote position.

We are looking for an experienced Only Community Manager to join our global team. The OCM will complement other staff members and departments and be the final backend role that will generate profit.

Key Responsibilities:

Evaluating our current content distribution channels and determining which to keep, remove, or add, based on current social trends.
Developing a bulletproof strategy for distributing our blogs across various platforms.
Growing Facebook Community group/s for the company / clients
Ensuring the timely and high-quality distribution of different assets across different platforms.
Creating and managing online communities on our clients' top social media platforms through communication campaigns aligned with our overall marketing strategy.
Consistently engaging with various online communities through responding to comments and customer inquiries.
Building relationships with customers, potential customers, industry professionals, and journalists.
Organizing and participating in events to build community and boost brand awareness.

Requirements

Bachelor's degree in Marketing, Communications or a related field is preferred.
Minimum of two years experience in social media communication management or related field.
Excellent written and verbal communication skills.
Advanced knowledge of social media platforms and industry trends.
Strong analytical and project management skills.
Ability to build and maintain relationships with influencers, online communities and customers.
Ability to work independently and as part of a diverse team.

Benefits

What Makes Support Phoenix Services Great

We are not here today without our exceptional employees. Phoenix Support Services encourages career development by providing employees free access to various training courses, which help them level up professionally and as individuals. Our employees work in a remote work setup with flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and many others.

Serving A Mission Greater Than Us

Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met.

The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings.

To learn more about what we do and how to donate, please follow the below links:

https://phoenixsupportservices.net/

https://www.facebook.com/phoenixsupportservicesinc

https://advdms.com/give-back/