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WFH Healthcare Patient Financial Service and Collections Representative


Offer summary

Qualifications:

1 year experience in call center environment, Understanding of insurance and billing processes, Experience with Medicare and Medicaid, None.

Key responsabilities:

  • Answer high volume of inbound calls
  • Research and respond to billing inquiries

Hollis Cobb Associates logo
Hollis Cobb Associates https://www.holliscobb.com/
501 - 1000 Employees
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Job description

Looking for a REMOTE position? Come join a company that offers a great work environment! Our management staff is dedicated to maintaining a direct relationship with you, offering competitive benefits and pay, and creating opportunities to advance your career. We work hard to ensure every team member is empowered to work to their fullest potential.

As a Patient Financial Services Representative in our call center some of the responsibilities are, but not limited too; answering a high volume of inbound calls, researching and responding to billing questions and inquiries. Negotiating payments on patient account balances, and communicating hospital financial policies to patients. Providing high quality customer service.

The ideal candidate will have previous experience working in a  call center environment, retains thorough understanding of insurance, registration, authorizations, and follow-up to secure reimbursement of claims.

Schedule:

  • Monday to Friday
  • Several Shifts available

Experience:

  • Working with Medicare, Medicaid, and other commercial payers: 1 year (Required)
  • Healthcare, Registration, Collections, billing or insurance: 1 year (Required)

Illinois and Maryland residents click below

https://www.holliscobb.com/illinois-maryland-residents/

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Negotiation
  • Collections
  • Communication
  • Problem Solving

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