Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
The Deltek Global Cloud team focuses on the delivery of first-class services and solutions for our customers. We are an innovative and dynamic team that is passionate about transforming the Deltek cloud services that power our customers' project success. Our diverse, global team works cross-functionally to make an impact on the business. If you want to work in a transformational environment, where education and training are encouraged, consider Deltek as the next step in your career!
Position Responsibilities
Key Responsibilities:
Automation Integration: Work closely with the core automation team to provide requirements and contribute to the development of base automation code, ensuring it meets release team needs.
Collaborate on Cloud Delivery and Implementation: Work closely with the customer implementation team to understand project requirements and ensure that cloud deployments are executed according to plan, utilizing the automation solutions developed by the core team.
Support the maintenance and enhancement of CI/CD pipelines by collaborating with the core automation team and taking ownership of the handoff to the release team.
Operational Support: Monitor and optimize the performance of cloud implementations, leveraging automation tools to proactively address potential issues, ensure high availability, and reduce manual intervention during customer rollouts.
Event-Driven Automation: Support the integration and maintenance of event-driven automation frameworks, such as OCI Events and AWS Lambda, to enhance the efficiency and responsiveness of customer implementations.
Technical Leadership: Provide guidance and mentorship to Release team members, ensuring adherence to best practices in release automation and cloud operations, and maintaining alignment with the core automation codebase.
Compliance and Security: Ensure all customer implementation/release processes comply with security standards and best practices, effectively mitigating risks associated with cloud deployments.
Documentation and Knowledge Sharing: Collaborate on the development and maintenance of comprehensive documentation for customer-specific release processes, automation scripts, and infrastructure configurations, ensuring clarity and consistency.
Release Data Management: Ensure that all customer implementation tasks and environment records are meticulously documented and maintained in ServiceNow, adhering to rigorous data quality and consistency standards, and ensuring they reflect the core automation team’s efforts.
Required Skills:
Automation Expertise: Proficient in collaborating on the use and maintenance of Jenkins, Ansible for managing CI/CD pipelines, infrastructure provisioning, and configuration management in cloud environments.
Cloud Operations Mastery: Experience working with AWS Systems Manager (SSM), AWS Lambda, and OCI Resource Manager, including contributing to the development and orchestration of cloud operations automation with a core automation team.
Scripting Skills: Strong command of scripting languages such as Python, Bash, and PowerShell, with a focus on maintaining and enhancing automation solutions for complex operational tasks handed off from a core automation team.
Infrastructure as Code (IaC) Collaboration: Proven ability to collaborate on the implementation and management of IaC across AWS and OCI environments, ensuring consistency and scalability of cloud infrastructure, and contributing to IaC strategies developed by the core team.
Event-Driven Automation: Expertise in contributing to and maintaining event-driven automation using OCI Events and AWS Lambda to improve operational efficiency and response times.
Monitoring and Performance Optimization: Proficiency in using tools like Nagios, Icinga, and Oracle Management Cloud (OMC) to collaborate on automating monitoring, alerting, and performance tuning across cloud deployments.
Cloud Release Management: Demonstrated experience in maintaining and optimizing release management processes in cloud environments, with a strong focus on minimizing downtime and accelerating delivery cycles, while ensuring alignment with the core automation codebase.
Qualifications
Preferred Qualifications:
Industry certifications in AWS, OCI, or other relevant cloud technologies.
Experience working in large-scale, multi-cloud environments with a focus on automation and release management.
Strong analytical and problem-solving skills, with the ability to make decisions under pressure and guide teams through complex technical challenges.
Excellent communication and collaboration skills
Technical and operational interests and capabilities, including Microsoft Windows Server, MS SQL Server, Oracle WebLogic, Citrix XenApp, monitoring, automation technologies
Experience with public SaaS provider
Advanced understanding of high availability and disaster recovery strategies
Education and Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience and training.
7+ years of experience in operations, release engineering, or cloud delivery roles, with significant experience in automation and cloud release operations.
Travel Requirements
No
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
