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Senior QMS Program Manager

extra holidays - extra parental leave

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

New Jersey (USA), United States

Offer summary

Qualifications:

7-10 years of project management experience, Bachelor's Degree required, Master's preferred, Formal training in project management methodologies, PMP certification required.

Key responsabilities:

Lead and manage large QMS projects
Coach others on QMS principles and tools

Quest Diagnostics Large http://www.questdiagnostics.com

10001 Employees

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Job description

This position will lead a variety of large projects or programs to apply Quest Management System (QMS) principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply QMS principles and tools to their daily work.

In addition, this position may lead a team of QMS project management specialists through a portfolio of medium projects while coaching others in the organization to learn and apply QMS principles and tools to their daily work.

This is a remote opportunity

Leads enterprise wide, cross functional teams to effectively initiate, plan, execute, monitor, and close projects

Leads projects

Ensure compliance with multi-source funding requirements including government and non-government agencies
Leads projects through issues, roadblocks, and problems
Acts as a change agent to drive teams toward success
Guides team members to perform through issues and constraints

Owns projects

Owns the timeline, budget, resource constraints, and deliverables/results
Shifts between the big picture and the small-but-crucial details
Is prepared to roll up their sleeves and work through detailed issues

Manages projects

Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates)

Communicates

Actively communicates with project sponsors and stakeholders
Establishes and manages a comprehensive communication plan with key stakeholders at all organizational and community levels, ensuring regular updates and transparency.
Manages expectations of the team, sponsors, stakeholders, healthcare partners, and funding organizations

Delivers the expected results

Performs root cause analysis on project shortfalls and takes corrective action as necessary
Applies project management tools and techniques, as well as other QMS principles and tools, toward a variety of large, and likely inter-related, projects
Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
Coaches other employees to lead aspects of Remnant Operations programs and the use ofvarious tools, concepts and practices foundational to QMS in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Educates enterprise team members on processes and regulations unique to public health and on requirements of specific contracts
Participates in Communities of Practice
Leads QMS training classes
Documents business processes
Completes required continued learning

Required Work Experience

Applies QMS principles and tools, within the constraints of Remnant Operations and Public Health Operations regulatory and legal requirements

Physical And Mental Requirements

The normal performance of duties may require lifting and carrying objects
Frequent walking and/or standing.

Knowledge

Demonstrated experience leading large or complex projects with multiple workstreams from initiation to completion (7-10 years experience)
Demonstrated experience facilitating discussions or workshops
Demonstrated ability to develop strong relationships with others
Demonstrated experience leading changes
Demonstrated ability to influence business leaders
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Government FAR clause compliance

Skills

Demonstrated data analysis skills
Problem solving skills
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
Skilled in Microsoft Word, Excel, PowerPoint, and Project
Interpersonal skills
Decision making skills
Planning and organization skills
Negotiation skills
Results-oriented
Creative
Persistent
Composed
Able to learn new concepts rapidly
Able to work independently with little supervision

EDUCATION

Bachelor’s Degree(Required)

Master’s Degree or equivalent experience specific to Public Health or Healthcare Administration (Preferred)

LICENSE/CERTIFICATIONS

Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)

PMI Project Management Professional (PMP)(Required)

Human subjects research training (CITI or equivalent)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets