Job Description:
Company: Common CENTS™ Solutions, Inc.
Profile/Title: Project Manager
THE COMPANY
Common CENTS™ Solutions is a leading provider of Enterprise Hospitality Solutions to the Healthcare, Senior Living, and Business Dining industries. The corporate office is located in Jackson, MS.
Common CENTS software systems are designed to provide convenience, increased efficiency, and savings in the foodservice and meal plan operations for healthcare, senior living, and business dining environments. We provide POS systems, cashless campus solutions, meal plan management, patient dining software and more.
Reporting directly to the Director of Professional Services, the Project Manager is responsible for managing CCS implementation projects, including timelines, deadlines, installation details, project schedules, and more as assigned by the Director of Professional Services. This position offers the ability to work remotely, with occasional travel.
JOB RESPONSIBILITIES:
- Managing timelines and meeting project deadlines.
- Maintaining and accurately reporting and documenting ongoing communications with existing customers.
- Oversee the installation, create and manage the scheduling of the projects of the software at client sites, delivering quality results on-time.
- Oversee the scheduling of training resources and work with sales personnel to ensure a smooth client transition from sales to pre-installation to installation.
- Consult with clients to review their current work processes to assess their needs/requirements and compare to functionality to ensure a good fit.
- Build and maintain client relations on an ongoing basis to ensure successful implementations and strong long term client relationships.
- Assist clients to create milestones and set proper expectations of who is responsible for each task.
- Discuss client requirements and explain functionality.
- Schedule and conduct Review Meetings with the trainers and clients to maintain lines of communications between
JOB QUALIFICATIONS:
- Minimum of 2 years’ work experience related to professional services, project management, or similar.
- Ability to manage office needs and access when needed. (Decision Quality)
- Ability to work with computers and data entry. (Functional/Technical Skills)
- Experience with Windows-based software applications; working knowledge of word processing, database operations, spreadsheets, or project management software.
- Excellent listening, communication, and interpersonal skills and approachable. (Listening)
- Ability to communicate difficult concepts using terminology appropriate to the audience.
- Customer focused with a desire to continually learn new applications and business strategies. (Customer Focus)
- Excellent organization and time management skills with ability to set priorities.
- Competent in working effectively with minimal supervision and able to take initiative in problem solving. (Problem Solving)
- Self-motivated and action oriented. (Drive for Results)
- Has a clear understanding of the ethics and values practiced in a corporate environment.
- This position requires occasional travel.
Competencies:
Decision Quality
Customer Focus
Drive for Results
Problem Solving
Listening
Functional/Technical Skills
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Business Unit:
CommonCENTS Solutions
Scheduled Weekly Hours:
40
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.