Senior Business Analyst

Description

US working hours

16:00 - 01:00 Romanian time

Why Ness

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.
You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. 
You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements and responsibilities

We are seeking a proactive and detail-oriented Business Analyst with expertise in process optimization, workflow design, and data projects, including data migration and cleanup. This role focuses on enhancing operational efficiency and ensuring seamless integration of processes and data across systems. The ideal candidate will be a natural problem-solver and critical thinker, comfortable asking the right questions to uncover insights and drive actionable solutions.
In this role, you will collaborate with cross-functional teams, including project managers, IT specialists, and business stakeholders, to streamline workflows, improve data quality, and support strategic initiatives such as M&A-related migrations and integrations. Telecom experience is a plus but not required.

What you’ll do

• Identify opportunities for ongoing process enhancements and recommend solutions that improve efficiency, reduce costs, or enhance quality;
• Drive a culture of questioning and continuous learning to challenge the status quo and foster innovation within the organization.

What you’ll bring

• 5+ years of experience as a Business Analyst or in a similar role, focusing on process optimization, workflow design, or data projects.
• Hands-on experience with data cleanup, migration, and validation processes.
• Proven ability to analyze complex systems and translate business requirements into actionable workflows.
• Strong understanding of process mapping tools and techniques (e.g., Flow Designer, Visio, or similar).
• Experience supporting large-scale projects, particularly those involving system transitions or M&A migrations.
• Background in telecommunications or experience working in data-intensive environments.
• Familiarity with tools and methodologies for process and data analysis, such as SQL, Excel, or Tableau.
• Knowledge of M&A-related challenges, including integration of workflows and data.
• Process Specialist: Expertise in analyzing and redesigning workflows to optimize performance.
• "Tree Shaker": Ability to question assumptions and uncover hidden inefficiencies.
• Workflow Master: Proficiency in designing seamless workflows across systems and teams.
• Question Asker: Strong communication and elicitation skills to drive clarity and uncover requirements.
• Data Savvy: Understanding of data management principles, with hands-on experience in data projects, cleanup, and migration.
• Adaptable: Comfortable working in dynamic, fast-paced environments with evolving priorities.

Additional Skills

• Strong problem-solving and analytical abilities, with a focus on delivering practical solutions.
• Excellent communication and interpersonal skills, capable of building rapport with diverse stakeholders.
• Detail-oriented mindset with the ability to manage multiple tasks and meet deadlines.
• Team-oriented attitude with the ability to foster collaboration and alignment across departments.

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