Commercial Auto Physical Damage Adjuster
K2 Claims Services, LLC (“K2 Claims”), a subsidiary of K2 Insurance Services, is seeking a full-time Commercial Auto Physical Damage Adjuster to join its team. This position is primarily remote, with occasional in-person meetings or projects at our offices in San Diego, California, or Harrisburg, Pennsylvania.
The ideal candidate will have 5+ years of commercial auto physical damage experience and be a motivated self-starter, eager to contribute to building a world-class TPA.
K2 Claims offers an opportunity to join a well-established, growing company. As a third-party administrator, K2 Claims handles claims in property, general liability, auto, professional liability, and workers’ compensation for specialty programs.
Pay Range: $85,000-$100,000 USD/year
Our pay and benefits program includes:
• Competitive salary and bonus plan.
• Medical, dental, and vision insurance with no waiting period.
• Paid time-off in the year of hire.
• 401(k) with employer match.
Responsibilities and Expectations
The Commercial Auto Physical Damage Adjuster will:
- Handle claims in compliance with state-specific insurance regulations and K2 Claims’ Best Practices.
- Manage physical damage claims ranging from low exposure to complex cases, with expertise in semi tractors and trailers (e.g., oil/gas tankers, natural gas tankers). Knowledge of reefer, dry van, and flatbed trailers is preferred.
- Investigate facts of loss to confirm liability, including obtaining statements, analyzing documents, and evaluating damages.
- Collaborate with adjusters managing additional coverages (e.g., bodily injury claims).
- Negotiate settlements within designated authority.
- Analyze risk transfer options and/or insurance priority (e.g., time of risk).
- Escalate time-sensitive demands and lawsuits as necessary.
- Manage salvage bids and awards.
- Refer claims to subrogation and/or SIU as appropriate.
- Write detailed large loss reports, including reserve/settlement recommendations and action plans for senior management and clients.
- Analyze physical damage coverage in relation to the facts of loss.
- Obtain and maintain required adjuster licenses.
- Travel as needed for training, mediations, or trials.
Preferred Education and Experience
- Bachelor’s degree (preferred but not required).
- Experience handling commercial auto physical damage claims for a variety of equipment, including semi tractors, oil/gas tankers, natural gas tankers, dry van, reefer, and flatbed trailers.
- Previous experience working in a TPA or insurance carrier environment.
- Familiarity with multi-state statutory claims handling requirements.
- Strong customer service focus.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Word, Excel, and Outlook.
- Flexibility for occasional business travel.
Join K2 Claims and be part of a growing team dedicated to delivering exceptional claims handling services.
