AbsenceSoft Systems Analyst

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.

Position Summary/Objective

We’re looking for an ambitious and detail-oriented Systems Analyst – someone that is passionate about interacting with customers and helping to deliver implementation projects in support of our new and existing customers. You will join a dynamic and fast-paced environment and work with cross-functional teams to launch AbsenceSoft for new and existing customers.

Essential Functions/Duties/Responsibilities

• Subject matter expert with the AbsenceSoft software, configuration, and capabilities
• Work closely with the project team and other cross functional team members to deliver on implementation projects for both new and existing client initiatives

• AbsenceSoft software administration, including:
  • System configuration  
  • Data and system integrations 
  • Data loads, correction and testing
  • Unit and user acceptance testing and remediation sessions 
  • Go-live and post go-live activities 

• System maintenance, policy and communications updates
• Managing user access and security roles

Qualifications and Experience

• 2-3 years work experience as a business or systems analyst or in a technology business with hands on experience with a SaaS system, AbsenceSoft or Workday Absence preferred
• Hands on experience with the following: 
  • Saas platform configuration experience
  • Data mapping experience 
• System integration experience  
• Ability to communicate effectively with customers in a virtual environment
• Strong problem-solving skills
• Excellent written and verbal communication skills
• Ability to ‘roll-up your sleeves’ to help get the job done
• Undergraduate degree 

Competencies

• Strong understanding of HR or Leave processes and best practices 
• Proficiency in HRIS software
• Technical skills in database management and system configuration 
• Strong problem-solving and troubleshooting abilities 
• Excellent communication and interpersonal skills to interact with users across different levels 
• Attention to detail and ability to maintain data accuracy 

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.