Program Manager

Job Summary:

Job Summary

Aptive is seeking a Program Manager to support the U.S. Department of Veterans Affairs (VA)
Veterans Health Administration (VHA) Office of Integrated Veteran Care (IVC) support effort. In this
position, you will be responsible for management of a complex contract, with responsibilities including
staffing appropriately and quickly, direct supervision of staff, oversight of workstream leads (project
managers), resource allocation, risk management, and client relationship management. In this role you
will oversee day-to-day management as required by our customer and will be responsible for ensuring all
work performed and deliverables submitted meet their requirement for content, quality and timeliness.
This position requires strong customer interaction skills, proactivity, strategic thinking, organization, and a
demonstrated ability to work with various, senior level stakeholders across multiple tasks and projects in a
fast-paced, high-visibility environment.

Primary Responsibilities

• Manage and direct a portfolio of projects, working closely with project managers to ensure
successful client delivery, contractual compliance and contract stability.
• Facilitate meetings with clients to solicit feedback, document performance, identify focus areas for
enhancement or improvement, and define support needs.
• Conduct quality assurance monitoring and deliverable reviews to help ensure conformance to
defined project requirements and maintain team accountability.
• Coordinate with project managers, deputy contract project manager, senior Aptive leadership,
and corporate operations teams (e.g., finance and project controls, recruiting) to facilitate
delivery.
• Build and foster relationships with federal partners and internal team members.
• Remain up to date on industry trends and innovative ways to deliver solutions.
• Develop and maintain work plans, task trackers, work breakdown structures, executive briefings,
standard operating procedures and other project management/delivery artifacts.
• Contribute to regular reporting on completed and planned work.
• Evaluate team utilization and assign tasks among team members.

Minimum Qualifications

• Bachelor’s degree from accredited university. Advanced degree in business or health care-related
field (e.g., MHA, MBA, MPH) preferred
• Minimum of 10+ years’ of experience with master’s degree, 15 years’ experience with bachelor’s
degree (prior federal and/or healthcare consulting experience is highly preferred)
• Proficient in Microsoft Office suite (e.g., Word, Excel, PowerPoint, etc.)
• Experience supporting large Cabinet-level federal agencies (e.g., Department of Veterans Affairs,
Department of Defense)
• Availability to obtain and maintain a public trust clearance
• U.S. Citizenship/Legal authorization to work in the U.S.

Desired Qualifications

• Demonstrated understanding of the federal health care landscape (previous experience
managing Veterans Health Administration (VHA) projects is preferred)
• Knowledge of military and Veteran populations
• Experience with VHA Central Office

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.