US Head of Client Managed Panels - Sensory Research

Are you an experienced Sensory Scientist, with deep knowledge of the challenges of managing sensory panels and panel leaders? Do you have a passion for coaching and mentoring staff members, and designing the best sensory approach for multiple clients? If so, let’s talk!

MMR is a global leader in guiding innovation for clients within the food, drink and personal care sectors. We advise many iconic global brands, as well as up-and-coming innovators. Our culture is vibrant, fast paced, yet friendly and supportive. Our work practices embody both scientific rigor and creative drive, leading to innovation in research methods and techniques to facilitate our clients’ creative business thinking.

 We are looking for a highly experienced Regional Sensory Managed Panels Head to manage a section of our US business looking after sensory panels dedicated to specific clients, under the supervision of the Global Head of Sensory.

About our ‘US Sensory Managed Panels Head' opportunity…

This role will be responsible for overseeing the activities of multiple sensory teams (panel leaders) and sensory panels, working at our clients’ sites ensuring the smooth execution of sensory research as well as deepening the technical expertise of the teams in place and supporting specific clients’ requests. This role is a Regional one (with potentially Global responsibilities for some key clients), and can be conducted remotely, with travel to clients’ locations.

This exciting opportunity also includes…

• Management of a Sensory manager, supporting on US client managed [panels
• Management of panel leaders in place with clients
• Support day to day US client managed panel operations:

- Additional analysis / KPIs / Recommendations for panel training
- Recruitment and screening of new panelists
- Queries regarding policies linked to panel (behaviour, holidays, leave, pay…)
- Queries regarding MMR tools (softwares) and methods
- Queries regarding improvement of facilities

• Implement global good practices
• Recruitment of new panel leaders
• Administrative tasks (PO, invoicing…)
• Onboard new panel leaders, train and support the development of panel leaders in place
• Handles regular meetings with clients
• Quarterly partnership reviews to discuss achievements and improvements
• act as advisor to help with designing studies / new sensory method 
• align on ways of working

Requirements

• 8+ years of experience in Sensory Science in various contexts (FMCG, ingredient suppliers, agencies…)
• An excellent communicator with a persuasive and decisive approach
• Deep knowledge of sensory science and various approach to descriptive and discriminative testing
• Expertise in analyzing sensory panel performances and designing training plans to improve data quality (knowledge of specific sensory and statistical software is a plus)
• Client focused
• Organization / Influencing skills to accomplish goals
• Committed to the success of this role and the company
• Motivated and able to work well under pressure
• A natural and enthusiastic leader and a fair delegator
• Keen to develop and mentor members of their team
• Financially aware to ensure budgets are maintained
• High standard of attention to detail

Benefits

At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!

We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, generous holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.

 Ready to experience it for yourself? Apply now!