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Education Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

High School Diploma required, Bachelor's preferred, 5 years of medical coding experience, CPC Certification required, Excellent organizational skills and communication.

Key responsabilities:

Support learners in AAPC courses via email and phone
Create and maintain educational content and resources

AAPC SME https://www.aapc.com/

51 - 200 Employees

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Job description

This is a Remote Role

The Role:

The Education Specialist supports learners in AAPC courses primarily via email and occasionally via phone. The specialist acts as a subject matter expert (SME) in creation and revision of AAPC content and resources.

Responsibilities:

Support AAPC learners in Practicode, self-paced, and other online courses
- Instruct and encourage learners by accurately answering questions via email and phone
- Provide excellent customer service at all times; be respectful, courteous, positive, and professional
- Manage multiple inboxes, responding to all emails within 48 hours
Create and maintain educational content
- Apply expertise in creating and maintaining AAPC’s content library
- Author, update, and edit text, assessments, lectures, assessment questions, practical application activities, and presentations
Collaborate with a team of internal and external experts
- Positively contribute to AAPC’s well-established team of coding educators in providing industry-best training and membership experience

Experience You’ll Need:

High School Diploma (Bachelors preferred)
5 years of medical coding experience
Teaching/training experience
Excellent written and verbal communication a must
Excellent Organizational skills; able to prioritize workload and complete tasks effectively
CPC Certification required
Commitment to accuracy; attention to detail
Pleasant and cooperative attitude with team-oriented disposition
Computer literacy (MS Office applications, in particular)

Physical requirements:

Prolonged sitting at a desk and working on the computer

About AAPC:

AAPC (www.aapc.com) is the world’s largest and fastest-growing training, certification, and solutions association in healthcare.
AAPC Values:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

What we Offer:

Compensation commensurate with experience
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan
Remote/virtual-office consideration

AAPC is an Equal Opportunity Employer.
This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.