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ServiceNow Scrum Architect (231)

extra holidays - extra parental leave
Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
Texas (USA), Virginia (USA), United States

Offer summary

Qualifications:

Bachelor's degree in a related field., 5+ years of IT industry experience., 2+ years as a ServiceNow Architect., Experience with Agile/Scrum methodology..

Key responsabilities:

  • Provide technical expertise for federal clients.
  • Participate in requirements gathering meetings.

iTech AG logo
iTech AG SME https://www.itechag.com/
51 - 200 Employees
About iTech AG
iTech AG is a technology consulting firm that helps federal, state and private organizations streamline their operations by modernizing their systems and processes. Our goal is to turn organizations into more efficient versions of themselves, so they can achieve better, faster and more predictable results. Founded in 2008, our firm began with a small core team eager to help organizations embrace agility to thrive in today's digital world. Since then, our team has grown significantly, and our capabilities have evolved too. Today, our services include: • Management Consulting • Agile Transformation • Portfolio, Program & Project Management • Digital Platforms • Digital Innovations • Cloud & Infrastructure • Cybersecurity In 2015, iTech AG was certified as an 8(a) disadvantaged small business by the U.S. Small Business Administration. This enabled us to develop a stronger presence in the federal market by enabling agencies to procure our services quickly and efficiently. In the past, we’ve completed numerous large-scale projects for our customers, including: • Moving 80,000 users over to Office 365 • Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter • Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases • Supporting and maintaining over $62 million of federal IT budget Our customers trust us with complex projects thanks to our commitment to four key values. Because we’re innovative and versatile, we find new ways to solve problems using the latest technologies, methodologies and business practices. And because we’re people-first and customer-centric, our skilled and enthusiastic team goes above and beyond to get results for the organizations we partner with.
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Job description

Description

OVERVIEW
 
iTech AG is seeking a ServiceNow Architect to support a federal contract.  The ServiceNow Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. iTech AG is looking for an Architect with the skills needed to build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. This position is within the context of an Agile team employing a Scrum development framework
 
ROLES AND RESPONSIBILITIES
 
  • Provide ServiceNow architecture and technical expertise for a federal client
  • Provide strategic recommendations around technical best practices and industry trends.
  • Analyze and estimate the time required to design, develop, and implement the technical solutions.
  • Participate in requirements gathering meetings and provide inputs to the developers based on the requirements.
  • Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture.
  • Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives while also advancing and optimizing capabilities of the overall enterprise ServiceNow architecture.
  • Provide top-level business and technology architecture consultancy services to clients.
  • Support client technical deliverables including architecture and design documents.
  • Assist with proposal solutions in collaboration with Capture Managers
  • Enforce system design and architectural standards, maintain best practices, and drive core principles throughout the systems delivery lifecycle.
  • Provide input to Statements of Work (SOWs) and assist in presenting proposals to existing and potential clients.
  • Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions.
  • Other duties as assigned.
 
 
MINIMUM QUALIFICATIONS
 
  • Proven experience in ServiceNow implementations, acting as a Solution Architect.
  • 5+ years’ experience in the IT industry.
  • 2+ years’ experience as a ServiceNow Architect; 5+ years’ experience with the ServiceNow platform.
  • 2+ years of experience implementing systems using the Agile/Scrum methodology.
  • 2+ years with the Customer Service Management (CSM) Module
  • Experience in designing and implementing ServiceNow solutions.
  • Extensive experience in ServiceNow Cloud Platforms and Architecture.
  • Experience in the design and implementation of ServiceNow architecture, supporting software engineering and maximizing data processing, and systems, building cloud-compatible services and architecture, and operating and delivering in an IT lifecycle.
  • Strong communication and customer relationships skills at the executive level, and the ability to adjust to the audience appropriately.
  • Experience with continuous integration in and between ServiceNow modules and integrated applications.
  • Experience building and managing ServiceNow IT solutions which include integrating multiple ServiceNow or other cloud technologies.
 
 
PREFERRED QUALIFICATIONS
 
  • CMS experience is a plus
  • CIS-CSM certification


     
 
EDUCATION AND CERTIFICATIONS:


 
  • Bachelor’s degree in computer science, Management, Information Systems, or related discipline or equivalent combination of education and experience
  • CSA
 
 
CLEARANCE:
 
  • Active Public Trust or the ability to obtain and maintain a Public Trust.
  • Pursuant to a government contract, this position requires U.S. Citizenship status.
 
 
Equal Opportunity Employer, including disability and veterans.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Scrum (Software Development)Solution ArchitectureServiceNowAgile ProjectsCustomer Relationship ManagementSalesforce Service CloudServiceNow Discovery

Other Skills

  • Communication
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