Case Manager Adult Population

Case Manager Adult Population

The Case Manager provides meet with clients to record their story and provide resources to improve client mental health and wellbeing.  The Case Manager will collaborate with the client’s Behavioral Health Counselor to provide additional support for the older adult population.

What we can offer you:

• Hybrid Remote Model: Enjoy the flexibility of a hybrid work setup with a company laptop provided.
• Realistic Caseload: We prioritize quality over quantity, ensuring you can provide the best care.
• Time Off Benefits: 12 Paid Holidays, Floating Holiday, Paid Vacation, and Sick time.
• Comprehensive Benefits: Choose from four Health Plan Options; we cover 95% of premiums!
• Financial Planning: 403(b) Retirement Plan with a company match.
• Language Skills Bonus: Additional pay for bilingual staff.
• Wellness Support: Free access to Headspace mindfulness application.

Duties and responsibilities

• Provide culturally sensitive, client-centered individual, group rehabilitation services and family collateral services.
• Conduct program assessment to determine eligibility and intakes.
• Facilitate referrals to community resources and perform case management services.
• Identify outreach opportunities and conduct outreach in a community setting.
• Assist clients in establishing and nurturing social and community support networks tailored to their needs.
• Complete timely and accurate documentation in adherence to Medi-Cal, Santa Clara County, and AACI standards.
• Provide translation and cultural brokerage.
• Participate in clinical supervision, consultations, and training.
• Accompany clients to appointments in the community as needed.  
• Complete other duties and related projects as assigned.

Qualifications

Qualifications

Education & Experience:

• BA/BS degree in psychology or a related field, or equivalent training and experience that would provide the ability to perform the duties described above.
• One year or more of case management related experience.

Knowledge, Skills, & Abilities:

• Knowledge of community and county resources to facilitate referrals and coordination with appropriate agencies.
• Proficient in using commonly used technology tools and devices including computers, smart phones, email, and internet.
• Working knowledge of Microsoft Office.
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability. 
• Verbal and written fluency in English required; Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese).

Competencies:

• Ability to communicate well with people of diverse cultural professional and experiential background.
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.

Working conditions

This job requires you to be in the community, in client’s homes, and other community partner sites. Work is often conducted in an office environment. Basic safety precautions and use of protective clothing or gear may be required. Working with clients who are seriously mentally ill, or high risk may increase exposure to secondary trauma. Driving is essential to the function of this job. The job requires travel up to 25% of the time.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly sit for extended periods of time; and regularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands of the job include regular comprehension, organizing, reading, and writing; frequently engaging in reasoning, decision making, and resilience.