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Program and Delivery Specialist

extra holidays

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

3-5 years in program or project management, 2+ years in payment processing or financial tech, Experience with software development lifecycle, Advanced certifications preferred (SAFe, PMP, ACP, CSM).

Key responsabilities:

Lead identification, design, and implementation of initiatives
Document business requirements and translate into project plans

Busey Banking Large https://www.busey.com/

1001 - 5000 Employees

See all jobs

Job description

Position Summary

FirsTech’s Program & Delivery Specialist is responsible for executing the activities for a set of medium to large initiatives including development and maintenance of project plans, stakeholder management, customer onboarding and risk management. Specialist will exhibit a demonstrated capability to lead with strong attention to onboarding and project management in a SaaS environment, facilitating the delivery of value. The Program & Delivery Specialist will help drive cultural change within the organization through optimal process implementation and will partner with leadership to identify strengths and opportunities for continuous improvement recommendations within existing processes.

Duties & Responsibilities

Participate and lead the identification, design, development, and implementation of assigned initiatives

Interface with internal and external resources to assess client requirements and ensure successful and timely completion of initiatives in accordance with client and organizational needs

Document Business Requirements and Project Intake documents and translate them into Project Plans with clear workstreams, deliverables, milestones, etc

Anticipate and mitigate impediments

Maintain open communication with PMO leadership and stakeholders on initiative progress

Serve as POC on all assigned initiatives

Work with PMO leader on monthly / annual forecasting & reporting

Ensure compliance with FirsTech processes

Demonstrate transparency with initiative progress, impediments, and engagement from stakeholders

Facilitate retrospectives as needed throughout project lifecycle

Education & Experience

Knowledge of:

Azure DevOps, Jira, Confluence

Microsoft Teams, WebEx

Ability to:

Manage multiple mid to large initiatives concurrently

Communicate and build relationships with external clients

Work both independently and also cohesively with team members

Demonstrate strong organizational and analytical skills

Exhibit excellent interpersonal, verbal, and written communication skills

Have fierce conversations

Hold people accountable and be decisive

Manage personal and team timelines to meet deadlines with little oversight

Have strong influence and partnership / collaboration skills to drive cross-functional teams

Education and Training:

3-5 years of experience in program or project management with a focus on interactions throughout all steps in software development lifecycle

2+ years of experience in the payment processing or financial tech space

Proven track record of launching and implementing a release plan and a program management process

Experience working with multiple teams across various time zones

Advanced certifications preferred (SAFe, PMP, ACP, CSM)

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.