Billing Coordinator

JOB PURPOSE

This position is within the Financial Operations Team, specifically the Robins Kaplan Billing and Records Department. The Billing Coordinator is responsible for providing general administrative and team support. In addition, process all aspects of drafting and finalizing client bills, communicate internally and externally to various partners and their clients, and supporting the Billing Supervisor and Director of Billing and Records.

WHERE YOU WILL WORK

Flexible Work Schedule: Robins Kaplan LLP offers employees the benefit of flexible work schedules. This position has the option of working remotely 3 days per week.

ESSENTIAL FUNCTIONS

• Manage shared team mailboxes for the department
• Organize workload throughout the day to meet timelines and deadlines
• Communicate effectively and courteously to LAA, attorney and client inquiries timely
• Manage undeliverable emails and mail
• Generate daily reports and maintain various SharePoint trackers
• Reconcile Ebilling system and Billing tool
• Process matter close requests and ensure all actions are completed
• Interpret Outside Council Guidelines/Engagement letters to determine fee arrangements, rate discounts and other special requirements for billing setup in the 3E tool
• Maintain up to date client specific billing procedures
• Assist with billing overflow
• Support team member handling deductions and appeals
• Provide management with monthly and ad-hoc reports
• Assist with administrative tasks requested by Billing Supervisor and Director
• Suggest improvements for team process and procedures

KNOWLEDGE AND SKILLS REQUIRED

• Strong customer service and communication skills
• Extremely detailed oriented, acute attention to detail
• Problem solving skills
• Ability to work in a team-oriented environment
• Must be organized and able to multi task
• Proficiency with MS Word and Excel (formulas, pivot tables and filters)
• Working knowledge of 3E ideal

EDUCATION AND EXPERIENCE REQUIREMENTS            

• Undergraduate degree in Business, Accounting or Finance preferred
• Experience with electronic billing systems such as e-Billing Hub, Legal X, Collaborati, TyMetrix, and Passport preferred

PHYSICAL DEMANDS OF POSITION 

 Work is performed in a professional office environment and requires the following during the work day:

• Work Hours: Incumbent is expected to work the hours and shift necessary to fulfill the responsibilities of the position. It is possible that this role will require more than standard hours, especially during month and year-end closings and during special projects.
• Must be able to remain in a stationary position for long periods of time (working at a computer)
• Ability to move/traverse about inside the office intermittently throughout the day (attend meetings, access file cabinets, obtain supplies from supply room, etc.)
• Operate computer and other office equipment such as a copy machine, printer, telephone, etc.
• Repetitive movement (i.e. heavy computer/keyboard use).
• Individual will interact regularly with others verbally, in-person, and via written communication.
• May require occasional light lifting (files, copy paper, etc.).

IN ADDITION TO THE ESSENTIAL FUNCTIONS OUTLINED ABOVE

•  Individual in this position will provide additional assistance and support as directed by his/her supervisor.
•  This job description is subject to change at any time.

It is the policy of Robins Kaplan LLP to provide equal employment opportunities for all without regard to race, color, religion, gender, gender identity/expression, sexual orientation, age, national origin, disability or any other status protected by federal, state or local law. It is also our policy to work with individuals with disabilities when reasonable accommodations, sufficient to allow a person with a disability to perform the essential functions of their job, may be needed. It is our policy to be a workplace free from illegal discrimination and harassment.

At Robins Kaplan LLP, our commitment to diversity has been constantly renewed and revitalized since the founding of our firm in 1938. We recognize that the professionals we employ are our primary assets. Without skilled human resources, the legal advice and courtroom advocacy we provide to our clients is diminished. We are committed to advancing diversity by ensuring that fairness, respect and professional opportunity for everyone are integral to all of our recruiting, retention and promotion efforts. We believe that the diverse background of our people brings necessary and varied perspectives that enrich our practice of law. Those perspectives make us more than a diverse law firm; they make us a smart one.