Order Materials Fullfillment Coordinator - Order Processor

Looking to build your career and design your future? You have come to the right place. 

Please note: This is a CONTRACT role, and candidates must be located in the Eastern Time Zone.

Overview 

We are looking for an organized professional to fill an Order Processing Associate role.  The primary responsibility of the Order Processing Associate is to ensure that all required raw materials are input correctly as to size, type, color, style, design, and amount to facilitate the installation process. This individual must be a strong problem solver, superior communicator, and demonstrate diligence and urgency with responses to both customers and peers.

Responsibilities 

• Compares color selection sheets to floor plans and diagrams and verifies proper quantities of raw materials have been requested
• Completes work order forms, compiles information for crew leaders/workers, drivers, Quality Control, Area/Production Managers and Accounting 
• Uses intermediate math skills to compute and determine accurate square footage, yardage, linear feet, circumference, area, etc., and calculates figures and amounts such as discounts and percentages, using addition, subtraction, multiplication, and division to coordinate the ordering of appropriate materials and understand blueprints relating to Design
• Facilitates model home ordering with assistance from Sales team, completes model home discount forms, reviews orders for completeness and accuracy, orders shorts and creates deficiency reports, maintains electronic folders, and assists Customer Service personnel as assigned
• Applies common sense understanding when carrying out tasks
• Communicates with Production, Sales, Design Center, and Warehouse staff to avert problems
• Ensures that all required daily activities are completed in a timely manner with minimal supervision
• Follows instructions and responds to management’s direction
• Takes responsibility for own actions and keeps commitments
• Commits to extended work schedules when of work when necessary to reach goals
• Completes tasks on time or notifies appropriate person with an alternative plan of action
• Attends all required meetings and trainings
• Takes all required breaks and lunch periods and records daily and accurately on timecard as required by law and Company policy and procedure
• All other job duties as assigned 

Qualifications 

• High school diploma or general education degree (GED) required. Associate’s or Bachelor’s degree preferred

• Strong written and verbal communication skills
• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers 
• Communicates effectively with customers, co-workers, and supervisors in a professional and courteous manner 
• Proactively identifies, analyzes, addresses, and resolves problem areas, conflicts, and issues
• Exhibits sound and accurate judgment, supports, and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions 
• Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process 
• Working knowledge of internet, spreadsheet, and word process software and order processing systems

Preferred 

• Minimum of two years related experience and/or training; or equivalent combination of education and experience 
• Bilingual experience preferred, but not required (English/Spanish) 
• Thorough knowledge of all available products used by the Company as it relates to product installation

Education

• High School or equivalent (Required)
• Associates Degree / 2-year Technical School (Preferred)

Job Competencies

• Basic technology skills, including MS Office Suite
• Professional level verbal and written communication skills and the ability to negotiate agreements between parties with different perspectives.
• High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines

If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.